United StatesMy Pathlight empowers you to manage your residency at your fingertips! Securely make rent and utility payments and set up AutoPay, submit and track maintenance requests, view your lease agreement, exercise the Right to Purchase, access the Help Center, and contact us.
Terrible assistance
Pathlight does not provide support when required, takes long time to answer and schedule vendors, I have a problem going on for almost three months without resolution and my property manager is ignoring my messages. I spent hours on the phone with multiple agents and nobody was able to help me. I’m paying full price on the house but I’m not able to use the master bathroom because of a problem Pathlight created during a maintenance and did not fix properly.
United StatesCommunication
This shouldn’t be the only form of communication with the property management company. I send a message and don’t get a response in a timely manner
United StatesPlumber named Charles
I had called about a toilet that was running nonstop. I called and they gave me a couple of options on dates…They sent a young man named Charles out to our home 🏡 on Terracotta Terrace, he was so very nice, polite and got the job after checking all the other water sources!!! Very effective! I can not tell u how nice and quickly he got the job done❤️❤️❤️ again his name was Charles, a plumber thatPath light sent out on April 1
United StatesIncompetence and complete disregard
Pathlight is the absolute last organization you want to work with.
United StatesWork orders
We moved into our home about three weeks ago. We have submitted around 6 work orders dealing with mainly electrical and plumbing issues. So far Pathlight has been extremely efficient about getting a vendor sent to correct the problem. I’m very satisfied with the work order process.
United StatesScammers beware of who you try to rent from
This company denies everyone even if your credit is above 650 without any criminal record and never any evictions. They automatically take everyone’s applications fee and denies everyone for lack of credit or failed background checks. When we are employees with the federal government and child care how did we get these jobs with a criminal record? When you view the requirements for property and know that you qualify they still deny your application. I am doing my best to help other rentals avoid wasting money when you are going to be denied. This should be illegal for a so call management company to deny all applicants with the same lie. I even had multiple people apply to make sure I was correct about the scams this company is running.
United StatesBest company I have ever done business with
I can’t say enough about Pathlight Property Management. They are outstanding. After 8 years, they have always been considerate, understanding, compassionate and helpful. They helped me through a very difficult time, and for that I am truly grateful.
United States
We are always looking for ways to improve the My Pathlight app! My Pathlight is now your Smart Home hub. Residents who live in a Smart Home property can seamlessly view and control their Smart Home devices in My Pathlight.
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