United StatesWith One Maintenance, you can quickly and easily submit maintenance requests and stay updated on the status of your work orders. • Easy-To-Use – One Maintenance makes creating a maintenance request easy with a simple, step-by-step process that connects you with the technician best suited for the job. • Transparent – One Maintenance keeps you informed of the status of every work order you create. You can stay informed with push notifications on important updates, such as when your technician has been assigned and when your service visit has been scheduled. • Efficient – The work order creation process in One Maintenance is the fastest and easiest way to create and follow up on your maintenance requests. Use the features of your smartphone to provide accurate details and upload photos and video directly to your work orders.
First time user
Customer interface was clunky. It offers limited choices on the menu, none of which actually describe my maintenance issue. It would be much easier from a customer perspective to simply allow me to describe my problem in my own words, then have an expert assign the request appropriately.
United StatesTroubleshooting questions
The questions asked in your Troubleshooting are unrelated to the problem. When I choose Leaking underneath cabinets I get options like leaking shower or toilet not underneath the kitchen cabinet where the pipes are! Fix it!
United StatesImpossible
My landlord switched to this system about 4 months ago. I’ve had several maintenance issues and have NEVER been able to use this app. It’s literally completely useless. Like another user mentioned, I can never login. It doesn’t save my info. When I try to reimput it, it says “email in use in multiple locations” whatever that means. I can’t see the data box I’m typing in. I don’t even know what the inside of this app looks like.I’ve uninstalled and reinstalled. Nothing. It’s impossible. Luckily (I guess) I can call to make a maintenance request.
United StatesThe worst app on the App Store
I’m required to use this app to submit work orders, but it never works. It forgets my information every time (tells me that no account exists), won’t let me sign up—because when I do, it suddenly remembers that there IS an account under my email—and is impossible to use because of these issues. This app is absolute garbage and is preventing me from getting timely work orders for repairs submitted. I hope rental management companies find an app that actually *works* if they’re going to require an app for work order requests because this one is the most broken, useless app I have ever been forced to download. If I could rate it negative stars, I would.
United StatesWater leaking from the AC return duct
I already sent the request and pics and now have to repeat it again on a different software. Very annoying and unprofessional.
United StatesVery easy to use!
The app is easy to use and I have been getting fast responses too!
United StatesGarage door maintenance
Great service
United States
• Performance improvements and bug fixes
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