United StatesThe Matrix eServices Mobile application is exclusively for the use of Matrix Absence Management employees. The mobile application allows users to access claim information. Key Features · File a claim · View claim status · View claim details · Report intermittent absences · Upload and download documents · Sign documents · View text messages · Complete surveys
Unable to login and no reason given
Every time it takes a long time to login and failed later without a reason.
United StatesNo help
Garbage
United StatesFantastic App!
So grateful for this easy-to-use app, especially when filing this type of paperwork can typically be stressful. Thanks Matrix for putting your clients first!
United StatesEasy to use
Great app making the leave process easier
United StatesEasy & intuitive
App was easy to follow, intuitive and just worked as expected. Allowed me to manage my leave from my phone start to finish.
United StatesUseful and easy to use
Using an app to communicate with the insurance company made all processes easy and quick and gave me immediate access to all my documents and to my claim person
United StatesNot Helpful
I have been trying to reset my password several times. It verifies my Email and says it is sending an Email. Have not reciprocated an Email. I have called several times to get a claim started and been on hold > 6-10 minutes. Non of this is helpful when you are already stressed due to illness or illness of a loved one and you need to take a leave. By the time you receive help and complete the process you no longer need to be on leave. I have been working at this for 3 days.
United States
- Bug Fixes - Performance Improvements
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