United StatesWhether you are a neighborhood contractor or national franchise, Leap is the CRM and project management app that helps home improvement businesses win and manage jobs. With Leap, your business can move off paper, get efficient, and win more jobs. Leap proudly serves the following industries: • Roofing • Exteriors and siding • Painting • Decking • Plumbing • Windows & doors • Remodeling • Kitchen & bath • Concrete coatings • And more! Leap has everything you need to run & grow your business from anywhere. IMPROVE EFFICIENCY • Staff & subcontractor management • Customizable project workflows • Production management PROVIDE AN EXCELLENT CUSTOMER EXPERIENCE • Full job details including documents, contracts, photos, and more • Customer text & email communications • Fast, automated follow-ups DRIVE WIDER MARGINS & HIGHER REVENUE • Labor & Materials Pricing Library • Measurement capture & integrations • Digital estimates & contracts PRO PARTNERS AND INTEGRATIONS Leap integrates with the tools you know and love: • SalesPro • EagleView • SRS RoofHub • Angi Leads • Zapier • And many more! Ready to take the “Leap”? Get started at leaptodigital.com. A Leap subscription is required to use the app. **Looking for JobProgress? You’re in the right place! JobProgress is now Leap.** Terms of service: https://leaptodigital.com/website-terms-of-use-2023/ Privacy Policy: https://leaptodigital.com/privacy_policy-2023/
TERRIBLE!!!!!
Why ruin a good thing. I loved the previous version of the app. The new version is terrible!!!! Not only are there numerous glitches. They have taken away several tools that I relied on. I have contacted Leap support on several occasions. Each time I am told the issues hadvbeen resolved, even though no changes have been made. VERY FRUSTRATING! Our crews out in the field who relied on the mobile app. Now have to work overtime and complete their task on their laptops at home, because they no longer can do them on the mobile app. Here are just a "FEW" examples..... EMAIL: 1. I can no longer copy and paste from received emails or when sending emails. Before,I was able to copy and paste customers answers to our questionnaire into the job details. Now, I have to forward the email to myself. Then go to my personal email to copy. Then go back to Leap to paste into job details. 2. When sending an email. It no longer allows me to paste anything. VERY BIG PROBLEM! 3. I can no longer upload emailed attachments from customers into the document and photo folders f. Again, I have to forward them to my personal email and them from there. The extra steps I have to take are frustrating and very time consuming. CUSTOMER MANAGER: 1. No longer able to see at a glance when appointments were made. This tool was essential in allowing me to see how many appointments are scheduled every day at a glance. it is no longer available, which is a huge problem. 2. No longer to edit appointments directly from customer manager. It now takes me several steps to edit an appointment. 3. No longer able to search directly from customer manager list adding additional steps to complete the task. I could go on and on.... I definitely would not recommend this app the way it currently is😠
United StatesBroken software
Nice work testing your software before the big update. What a clown show. Can’t open existing customer files.
United StatesGreat in Theory but a lot of issues
Job Progress/Leap has a really nice system for smaller companies but there are always issues. System texting is a nice feature to text customers woth out giving your cell number but has been down for 2 months. Always have to redownload the app to fix bug issues. Some options disappear from drop down menu from day to day. App options are different from desktop options. This company was purchased by leap, our monthly rate went up with zero notifications only to have a worse less functional program. We are searching for newer crm options as this place has a lot of work to do and needs to really work on back end problems faster.
United StatesAnnotate a photo?
It would be great if we could do simple text adjustments when preparing a contract or annotate a photo. That would a great help.
United StatesIt’s a good program
John DeRosa/Settin’ Stone Masonry
United StatesGreat idea, poor execution
I’ve been using job progress for about 8 months. After an extensive search of crm/estimating platforms, I finally settled on this one. I was reluctant to pull the trigger due to the lack of features available in the free trial and the $500 price tag for onboarding, but the salesmen finally broke me down ensuring me that it had the features I was looking for in a program. I wanted an app that would save me time on the hours I would put into getting one estimate out the door. Job Progress (now Leap) does absolutely nothing to save me time. The way the measurements are put into the app for a multi-area estimate make the calculations unusable for me. The estimates don’t communicate with the proposals templates which is absolutely ridiculous - you can’t convert an estimate to a custom proposal template. The cumulative job pricing data in the progress board doesn’t turnover at the beginning of the year, making it impossible to quickly gauge how you’re doing year over year or even how you’re doing in the current year. Instead, you have to go into the reports section. This alone defeats part of the purpose of having the pipeline at the top of your page. The work orders break down the job steps by hours but then don’t give a total number of hours for the job. Instead, you only have the option of displaying the total job price or nothing at all. My employees need to see the total hours, not the job price. The onboarding that costs $500 is subpar. There are still features of the software that I don’t know how to use, and the only option is to call or email them every time you can’t figure something out. The list goes on and on and every week there’s something else. Originally, this software was made for roofing contractors, and maybe it worked well for them. It seems like when they opened this up to all trades, they didn’t know how to fully execute the transition. I was hoping this would be the answer, but I’ll be moving on from this software in the near future.
United StatesField Work not Advised
The inability to send Email is a regular failure. Extremely slow transitions. Picture upload is hit or miss without the program shutting down. Scanning documents also causes regular app shut downs. The one, redeemable feature is the ability to upload documents from a text message.
United States
This release includes optimizations to improve User Tracking performance.
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