publisher
category
price
Freestore
Reviews
3 (42)
United States
Description
Get IT Done, Faster, On the Go
Manage common IT tasks on your mobile device and get real time visibility into your IT environment. This mobile app gives technicians the workflows they need between Kaseya VSA and Kaseya BMS to get IT done, faster, on the go. Manage and resolve service tickets quickly from your mobile device with access to IT asset information in the palm of your hand. This application is for those who have Kaseya VSA or Kaseya BMS, or both! Kaseya VSA integrated with BMS tickets on your mobile device, enables technicians on the move to quickly access asset and agent information on tickets. See the status of the agent and see what endpoints are online and offline, all while seeing the latest audit information about endpoints. With BMS, create, view, assign, search, and update service tickets. You can capture notes, time entries and attachments such as photos all on your mobile device. If you have a service call associated with a ticket, you can find those tickets and see all details, such as this ticket requires a technician to go offsite which is great for both dispatchers and technicians. For IT Managers, get real time visibility into the IT environment by seeing ticket assignments, resolutions, critical tickets. With VSA you can see recent events, like last time endpoint checked in. You can see agent and asset views and filter agents by views so you can filter down by agents. Filter by organization and machine groups for easy management. Requires Kaseya VSA or Kaseya BMS
Category Ranking
Review Breakdown
Screenshots
Reviews
Still terrible kaseya app
Clearly not much focus put on this app by kaseya. Like much of their software no focus on UX testing. First off if you say you use BMS and VSA and ITGlue you won’t get all 3. The ticket app just doesn’t work. Authentication issues. If you use Face ID you still have to go root out your 2 nd factor auth code. Pretty lame. Always seems like beta code that just checks a box for their today they have a mobile app so their competitors can’t say they don’t. Sad cause we customers pay a lot for nil functionality.
Jrotc bratThu, Mar 14, 2024
United States
Download & Revenue
About
Bundle Id
com.kaseya.mobile.oneMin Os. Version
14.0Release Date
Mon, Jan 20, 2020Update Date
Thu, Mar 7, 2024Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
32.61MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
EnglishSupport
What's New
version
1.12.3updated
3 months agoBug fixes and improvements
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