Run your own grocery shopping & delivery business from your phone. Dumpling Boss provides you with a credit card to shop your orders, a personalized webpage, a community of business owners, tech support, and mobile apps for you and your clients. This includes everything you need to run your own grocery shopping & delivery business, including: Client Management •Quickly find & manage contact information for all of your clients •Invite new clients to connect directly with your business •Chat with clients via in-app chat or SMS Order Management •Save and upload grocery receipts •View client's shopping list, re-order items on the list, and check off items as you go •Edit client's shopping lists and add items they forgot to add •Charge clients and adjust invoices •Manage client order status and delivery date/time Business Management •Choose stores & services offered in your app •Set pricing per store, including a minimum fee •Choose either a flat rate or percentage based pricing structure •Select who pays the credit card processing fees, you or your client •Customize gratuity options •Setup direct deposit •Communicate directly with the dumpling support team •Access the dumpling help center in the Boss app Business Insights •View earnings, order, and client statistics •Manage client reviews With Dumpling Grocery | Boss, you're in control of every aspect of your business, from who your customers are to where you shop.
All downhill
When dumpling first started a few years ago I felt empowered to run my own business and control my pricing and clientele. In the last year they have turned the tables to where they are making a bulk of YOUR earnings which in turn requires you to increase your cost of services. This has caused me to lose over half my customers because it is now too expensive and they pay less using other services available. For example, I shopped a good size order at Walmart with a 20% tip, $8.99 delivery fee. Of course my entire delivery fee was eaten and they got paid the same I did if not a few dollars more. Should’ve been a $60 order and I got $29. I understand some fees but the ones they are running now are just GREED! This app will not survive much longer. you are no more a business owner on this platform than you are on Instacart.
WARNING! Don’t do it!
Joined the Dumpling platform 3 weeks ago to start my own business. Followed all training for setup and marketing, spent close to $1000 on materials to market my business. Started to get Facebook messages from other local shoppers bullying me and threatening me for being in the area. They made false complaints to get our company kicked off the platform since they have been around longer. Dumpling did not reach out to us at all or respond to any emails or messages. There isn’t even a phone number to contact them in person. Terrible company and policies. Look elsewhere
These people are garbage
So they pretend like your the boss and this is your business, but in reality try to control everything you do on the app. Then just remove you as a shopper from the searches if you don’t want any new customers LOL they are literally jokes. I DO NOT RECOMMEND. This is your fair warning before you decide to even pay them any money to start your fake business up. Look elsewhere
Unethical Practice! Leave my tips alone
Dumpling should NOT be taking a percentage profit out of my tips. The fee that business owners pay should be a flat fee based on the total amount of each the grocery order. The tips from my customers are their appreciation towards my service, and your company as the middle man does not deserve to take any portion of it.
terrible
I downloaded this app in hope that I would start my own grocery shopping business. I paid the $20 starting fee to get my card and nothing ever came. It’s probably been about 1 1/2 months. I can’t even log in with my number. It is saying that I don’t have an account. I need a refund.
Business owner ? Ha!!
You are not a business owner at all! You have a little autonomy but not much. they force the features you have no option to opt out of. If you try to go to their Facebook page and air grievances they block you immediately because they don’t want criticism. This app will crash and burn it’s only a matter of time. You can’t build a future with an application where you totally ignore your critics
Inventory
I love this app, but big stores' inventory must be updated. I had a lot of customer complaints about the mismatch of items with pictures
• Ability to edit details for custom items added by your client, including the name, image, category, and quantity • Upload high-resolution images to your business website • Quickly access previous shopping lists for each of your clients • Bug fixes
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