United KingdomManage your Octopus Energy account from your fingertips. - Keep track of your account balance - View your recent transactions and billing history - Manage your payments - Get help with your account
Don’t waste your time with the app
The app is rubbish. The smart meter reader doesn’t work and has never worked. The customer service reps don’t care. You can’t complain to anyone. I received the allegedly all singing Octopus mini today … surprise surprise … it doesn’t work. So disappointed. If you listen to the ads on the radio you’d think they were amazing. Not so.
United KingdomOctopus are Brilliant
It is so easy to keep track of our predicted bills Can submit meter readings as often as we wish . The App gives us all information that we require . My only disappointment is that I recommended my daughter to Octopus and we were unable to get the introduction £100 commission. The reason given was that she was with Shell she was to be automatically transferred to Octopus. As we were not aware of this at the time , we consider it unfair that we did not receive the commission , and I await your comment.
United KingdomOctopus Energy
Easy app to use - highly recommended
United KingdomNo dara
Why can’t I see any of my account information in the app now. It only shows me my balance and my account settings!!!
United KingdomOctopus energy
I am enjoying the Octopus app. I have been a customer for a few years. I introduced my daughter and friends. I believe that Octopus is a great customer focussed energy company. Customer services are so helpful and efficient. I have had advice to help save in my bills. I am a very happy customer. Thank you to you all.
United KingdomDifficult to see
With the dark background I’m finding it hard to read the writing even though it’s bright
United KingdomEv charging n payment system brilliant
Easy readings easy to use
United Kingdom
May 11, 2024
May 10, 2024
May 9, 2024
We update our app weekly to bring you the latest improvements, features and bug fixes. As usual thanks for all the great feedback! It helps us improve the app for our customers and hunt down all those pesky bugs.
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