United StatesQuickly request service for any CSC ServiceWorks (formerly Coinmach or Mac-Gray) laundry, air (branded AIR-serv or XactAir), and other equipment nationwide. No account required. Service requests allow us to rapidly dispatch technicians, accelerating repair times so equipment works when you and others need it.
• No account required
• No need to provide location details for the equipment
• Use your phone’s camera to scan the barcode of the equipment License Plate sticker
• Or, type in the License Plate
• Pick from preset problem descriptions for the equipment you’re reporting
• Optionally, choose to receive email or text messages about the status of the request
Use this app to submit a service request for any equipment with a CSC ServiceWorks License Plate sticker. Please note, if you are using a CSCPay Mobile or CSC GO laundry room, consider using the CSCPay Mobile or CSC GO mobile apps to report service.
If you need to report a fire, gas leak or any other life-threatening emergency, dial 911 immediately.
When you enter the machine # it states, "invalid machine," when you call you can only have issues during normal business hours, and when you submit through the other application it states, "Processing," but cannot be traced by the callers or by the online verification. I have lost almost $10 since 3/4, and now a family of 3 tried to dry their clothes, and the dryer is still not drying efficiently like one of the heating elements went out.
Is awful hard to say it to you people but when it's time for we just need to get ahold of you we cannot do this either through the computer or by phone calls please work on this problem
Does connect to units, card readers never work on units, cash/coin not an option Do not recommend Typical resolution concerns do not work Do not recommend Full service 5g, and high speed wifi at excellent Still no change
As others have noted, the app no longer works. Even when it did work, this company never fixed the machines that were reported broken. Tech would fraudulently close the ticket as "no trouble found" but the machines still don't read cards. No tenant can use them.
Not working. Unistalled previous app not working.
They don't answer their phone, website doesn't work, app doesn't work. Convenient way for them to not have to refund.
App doesn't work Machine 213-JFN Doesn't work
Miscellaneous bug fixes and improvements
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