United StatesThe My CenturyLink app brings management of your account and services into one easy place.
You can use the app to:
• Connect your new service quickly with modem self-install.
• View and manage your bill payment with convenience and ease.
• Check your services, upgrade your Internet speed (if available in your area).
• Manage your settings.
• Visit Support to troubleshoot or optimize your service through self-help tools and videos.
• Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service.
• Plus, so much more.
Additional features for our Secure WiFi customers (Secure WiFi is available on compatible modems leased from CenturyLink):
• Parental controls to guard against inappropriate web content.
• Pause and resume internet access of devices on our WiFi.
• Schedule online and offline times for devices and users.
Learn more about Secure WiFi by visiting https://centurylink.com/home/help/internet/secure-wifi
We're here to help! You can get in touch via http://www.centurylink.com/contact
sometimes It has some hiccups, but pretty good most of the time
was trying to cancel my account and ended up spending an hour and 20 minutes on the phone, talked to 4 different people (so repeated the story 4 times over), was hung up on 3 times and was told I'd receive a call back from a supervisor within the hour confirming my account was canceled and where to return the equipment, and never received that call. Customer service is definitely a thing of the past.
Great user friendly app! I'm glad to be a apart of the Century Link family of customers!
They tried to charge me to come to my house and fix my internet.So I canceled their service
Wifi has been spotty for months 🙄 now. Getting frustrated 😠.
it is never updated and the information is all was wrong. the worst app we have ever in countered
Awful! The quantity of consumer complaints they have filed against them with the FCC and BBB?? I know why now! Disgusted! Customer service is the absolute worst, billing department doesn't know it's front from its back and I was blocked from even accessing my account online can't imagine why- cuz they just want to rob you! So run from this company as fast as you can they are absolute trash trash trash trash trash trash trash couldn't give them a more negative review if I tried!
• Minor updates and stability fixes.
As always, we're here to help! If you've encountered a problem, want to provide feedback, or require support, you can get in touch via https
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