United StatesAccess ZEF Energy's public chargers and your ZEFNET-enabled charger at home. This app provides access to ZEF Energy's network of public chargers, allowing drivers to find a charger, start/stop a charging session and pay for their session costs in a secure and simple way. It also provides drivers with a ZEFNET-enabled charger a way to monitor and control its usage. If your charger is participating in a utility program which restricts charging at certain times, this app provides the ability to override some program restrictions in order to charge in an emergency.
Needs work
Can’t add more than one home charger to the app.
United StatesTerrible app experience
From mandatory account signup with annoying password requirements to lack of integration with mobile payments and even lack of autofill on many fields in The signup flow to making it mandatory to add to your balance even if you still have money on your account, this app experience is clunky from beginning to end.
United StatesUnambiguously the worst charging service
Almost nothing works. Usually doesn’t connect to charge, often will not allow you to end session forcing you to disconnect with the emergency release, the “balance” system results in wasted money, and all of this for a price higher than almost any network. This is without a doubt as bad as it gets
United StatesNo way to report malfunctioning chargers
They really need add some way in the app to report chargers that are displaying error messages. The one by my house has been out for days. Seems to happen a lot in the cold…
United StatesNo App Charging Speed
Nowhere on the app does it list the charging speed, just the type of charger. Being that ZEF charges by the minute and not by the kW, the speed of the charger is paramount.
United StatesWorst app worst charger.
Should be able to easily tap and pay to charge. Like any gas station. This system is never working and I know how to use tech. The app glitches and will also glitch after charging. Horrible company I hope they go under. What a waste of space on my phone
United StatesApp doesn’t show remaining balance
I downloaded the app to charge while on the road. I put money on the account but now can’t tell how much it cost to charge and what I have left on my balance. It also said I had no charging history after I completed a charge. Quite annoying.
United States
- Improved PIN-code support on some chargers - Bug fixes
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