United States**Synology NAS and a Synology account are required for this Application.** **DiskStation Manager 7.0 or above version with Synology Secure SignIn service enabled is required.** Synology Secure SignIn increases account security and offers two verification methods: Approve sign-in and verification code (OTP). Approve sign-in can be used to replace DSM password. For enhanced protection, use either method as the second sign-in step of 2-factor authentication.
“Approve sign-in” message fails to appear on my phone
The sign-in requests that I need to approve in order to log in have been *failing to appear* in my mobile app, thus preventing me from logging in to my Synology RS422+ NAS for which I paid hundreds of dollars. Synology, please investigate and fix this bug. It directly prevents me from using your hardware.
United StatesVery poor results
This works about 50% at best, I end up using the password most of the time
United StatesOTP doesn’t work with Facebook
Copying the OTP key from Facebook a message stating cannot add to OTP in secure sign in app. Have tried this on two different Facebook accounts and two different Synology secure sign in apps
United StatesEasy and works well
Adds protection layer to your NAS and it is convinient
United StatesBad design
The ONLY reason I ever go to this app is to do a secure sign in for the computer website. Why hide the check for the secret number in the hamburger???? Why not have it show up on the home page of the app ?? Plus the he app keeps telling me the auto backup is not working but doesn’t provide any info on what that means and how to correct it. Of course if my crappy synology router would properly reset after a power outage I wouldn’t need this app or have to spend hours rebooting the network and rechecking the settings.
United StatesBasic functions are great. Customer svc is not.
I can’t log into my system half the time because their authentication methods are garbage. Their secure sign in app will give me a 6 digit password with a burn down clock. But my quick connect will ask me to acknowledge a two digit number. Square peg, circle hole that I don’t have time to mess with. If you use this as a residential consumer, be warned that their tech support will work with you as though you have a Ph D in computer science. I can’t ever get simple English to solve a problem. ***Attention Synology customer support, your team knows their stuff, but they need to be trained on how to help consumers with basic levels of network systems understanding to be able to trouble shoot their issues through email support.
United States這個比較安全吧。
也比較方便了。
United States
1. Fixed an issue where Approve sign-in accounts might not display correctly in the Secure SignIn app after transferring the app from another mobile device. 2. Fixed an issue that could cause inconsistencies when multiple devices automatically back up and sync accounts and profiles. 3. Fixed an issue where users might not receive Approve sign-in requests after migrating HDDs on Synology NAS.
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