"*Note: The SCHUBERTH Smartphone App only works with the SCHUBERTH SC1 and SC10U ---------------------------------------------------- Introducing the Sena Smartphone App for the the SCHUBERTH SC1 and SC10U. The SCHUBERTH Smartphone App allows you to create and manage intercom groups, save up to 3 favorite intercom groups, configure device settings, save up to 3 Speed Dial presets, save up to 10 FM radio station presets, and view the Quick Start Guide and the User's Guide. By simply pairing your phone with your headset, you can use the SCHUBERTH Smartphone App for quicker and easier set up and management. Key Features: * Quick Start Guide * User's Guide * Paring List * Smart Intercom Pairing * Intercom settings * Set up speed dials * Basic device settings * Preset FM radio stations * Get updates on the latest firmware and notices To use the SCHUBERTH Smartphone App, download the app and pair/connect your SCHUBERTH headset to your mobile phone in the Bluetooth settings menu. Please contact us for support at sena.com. About Sena Technologies Inc. Sena Technologies, Inc. is a leading provider of Bluetooth communication devices, including Bluetooth motorcycle intercom. Since its first and flagship product, the SMH10 Bluetooth intercom/headset for Motorcycle helmets, Sena has been a leading provider of Bluetooth communication systems for power sports and other outdoor activities. Sena offers its products worldwide through its global network of distributors, retailers and OEM partners. For more information on Sena Technologies Inc. and its products, please visit www.sena.com."
If this doesn’t work
If this doesn’t work and you have the Sena on your Schuberth and can’t get it to work with any Schuberth app or data support on your computer (especially Apple). I have a Sena program on my Apple and I opened it up to update my Wife’s Shoei built in helmet Sena headset. I went ahead and plugged in my C5 with the Sena app and it worked much better to update the firmware. Go to Sena.com and download there update program and it might work for you too.
Not working
I updated my firmware, however the app does not recognize the device.
The 21st Century is MOBILE!!!
It is hard for me to understand the arrogance of some product manufacturers today who think that everyone carries a laptop around with them...ON A MOTORCYCLE, BICYCLE, etc, etc. It's a MOBILE WORLD and this is a Mobile App that should/could have easily incorporated ALL of the device software update features that are currently only available on Windows or macOS. My iPhone and iPadPro are more powerful computing platforms than most of the desktop/laptops on the market and yet Schuberth/SENA give us windowed-BAT-files. On a positive note, at least the QR Code Comm pairing in this app works and is appreciated. But, how about the ability to just touch on one of the paired Comm's in my list to initiate a Comm Session?!?!? You know, big icons on a screen of "Paired" devices - one touch to activate a Comm session.
Poor
App is very poor.
Works perfectly!!
I use the Mac OS on a MacBook and iPhone XS. Latest OS versions. The App connection to our helmets (C4 Pro) and SC1S communication units worked seamlessly! And the Mac firmware updater was easy to download and set up! Latest firmware versions installed on both helmets… I’m impressed!
Doesn’t Work with latest Mac OS
If you have Mac OS Big Sur installed this app doesn’t see any of the Sena/Schuberth headsets. I had to use my wife’s MacBook with an older OS in order to update the firmware on two helmets. SC10U in C3 Pro and SC1A in my C4 Pro. Once I change computers and OS everything went smoothly. Schuberth or Sena needs to up date the app so it works with the current Mac OS.
Abysmal
Schuberth is incompetent, their products and software are dysfunctional, and their customer service is worse. Add Sena to the mix, another hopeless company with big-ridden products, and you get an app like this. The Mac OS X software is worse. Why can’t I leave zero stars? What about negative 5 stars?
+ Support for iOS 16.
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