mo.ride - The motorcycle app.

Great idea, garbage follow through. None of the triumph bikes have been updated since 2018 and most of the time I try to use it, the start tour button does absolutely nothing except turn grey, and then immediately return to green, like I never even touched it. Good thing, it was free, although I wouldn’t even have paid that for it if I knew how useless it was. Maybe it’s better if you’re actually building a bike with the mo unit stuff, but as far as a standalone tour logging app, there are much better out there.

zbdjdjddj138423Fri, Jul 21, 2023

United States

I tried to go for a ride yesterday and to my surprise nothing worked. The my unit turns on and there is power but none of my controls work. When I opened the app both my bikes were missing and it seemed all of my data and settings were wiped completely. This device is awesome when it works but if you units breaks down like mine did you are totally screwed. They also tried to trick me into not leaving a bad review. When asked how my experience was I said poor and it wouldn’t let me leave a review but as soon as I selected that I am satisfied it allowed me to leave this review. I reached out to support and they told me to log out and now I’m locked out of my account. To be honest you don’t need this device and you can achieve all of its functionality for much cheaper. If you’re on the fence and not sure wether to buy or not, save your money and use a fuse box and other components from car alarms. I just finished rebuilding a cb550 and decided to rewire the bike using basic components and have the same features the m unit has aside from the Bluetooth start but I was able to add that with remote from a car alarm and now I can start my bike from my key fob which is MUCH better in my opinion and it only cost me less than a hundred dollars compared to the 600 for the m unit. Don’t buy this, it’s garbage. To the developer response, you must not have read or understood what I wrote. I did log out but I cannnot log back in. I am locked out of my account and changing my password doesn’t work either. I have no way getting back into the app to get this “amazing” support you speak of. I also sent in several emails and have yet to hear back but somehow you guys have time to respond to review because those are customer facing right?

ArdgtWed, May 10, 2023

United States

I tried to go for a ride yesterday and to my surprise nothing worked. The my unit turns on and there is power but none of my controls work. When I opened the app both my bikes were missing and it seemed all of my data and settings were wiped completely. This device is awesome when it works but if break down like mind did you are totally screwed. They also tried trick me into now leaving a bad review. When asked how my experience was I said poor and it would t let me leave a review but as soon as I selected that I am satisfied it allowed me to leave this review. I reached out to support and they told me to log out and now I’m locked out of my account. To be honest you don’t need this device and you can achieve all of its functionality for much cheaper. If you’re on the fence and not sure wether to buy or not, save your money and use a fuse box. I just finished rebuilding a cb550 and decided to rewrite the bike using basic componentes and have the same features the m unit has aside from the Bluetooth start but I was able to add that with remote from a car alarm and now I can start my bike from my key fob which is MUCH better in my opinion and it only cost me less than a hundred dollars compared to the 600 for the m unit. Don’t buy this, it’s garbage.

ArdgtMon, May 8, 2023

United States

Looks like a cool app, but bike years only go up to 2017; seems like this app is 5 years off. Please update!!!!!

DLKA#1Fri, Nov 18, 2022

United States

Having to re-pair my phone almost every 24 hours. Completely defeats the purpose of a keyless ignition.

GustlockMon, Jul 25, 2022

United States

Was working perfectly until the latest update. Now I get the alert “ Hardware Pairing Required” almost every time I ride my bike. So then I have to go through the process of re-pairing which completely defeats the entire purpose of having a keyless entry. Contacted support but all they said was that it must be a problem with my phone and didn’t offer any type of troubleshooting. Not helpful at all.

GustlockWed, May 11, 2022

United States

I really love this app only gave four stars cuz I cant start my bike from the app

littleborWed, Apr 20, 2022

United States