United States[New App] New mobile scanning app ScanSnap Home is now available. Try out the improved operability and usability of ScanSnap Home! *ScanSnap Home can be used with iX1600/iX1500/iX1300/iX100. [About ScanSnap Connect Application] This application easily allows your iPad, iPhone or iPod touch to handle images scanned with the personal document scanner “ScanSnap”. [What you need] To use ScanSnap Connect Application, you need to have Wi-Fi connection (via direct connection or your router) and the following devices. ・Wi-Fi-supported ScanSnap Computer may be required for initial setup. ・iPad / iPhone / iPod touch series [Main features of ScanSnap Connect Application] -Receive and view PDF/JPEG images scanned with ScanSnap in a seamless manner. -Receive ready-to-use files already corrected with various features (automatic paper size detection/auto color detection/blank page removal/deskew). -View images offline. -Use images in "Mail", "Print", "Photos" or an application that supports PDF/JPEG on your iPad, iPhone or iPod touch. [How to use ScanSnap Connect Application] -For details how to set up / use this application, select the [i] icon at lower left corner of the screen after you start up the application, then refer to [Help]. -For details about using ScanSnap, refer to the Basic Operation Guide, Advanced Operation Guide or Help bundled with ScanSnap.
Works As Expected
I approached the Scansnap iOS app with considerable skepticism. Experience has taught me that software designed for peripherals like scanners and printers is often subpar, a trend that seems to have persisted since the 90s. Moreover, mobile apps designed to control hardware are typically as pleasant as a dumpster fire, often leading to sheer frustration. With these expectations, I braced myself for an hour of tedious troubleshooting. However, to my surprise and delight, the app proved to be a rare exception. Drawing on my IT expertise, I started by power cycling my ix1600 and installed the app. In just a few minutes, I was connected to my wife’s scanner without a hitch. I managed to scan multiple 15-page documents, attaching them to an email directly from the app, and sent them using the native Mail app. The entire process was astonishingly efficient, taking no more than five minutes. Kudos to the team for making an application for a peripheral that works! I very rarely leave reviews on anything but, I was impressed enough to do so. Please keep up the quality control. Notes: Scanner: IX1600 - previously setup via macOS Did not try to edit any settings while scanning the documents. Therefore, cannot attest to any of the other features.
United StatesCompletely worthless
At one point I actually managed to get this app to ‘see’ an iX100 scanner and then it promptly disappeared. I was never able to get it connected again. Don’t waste your time with this worthless app.
United StatesInstead if making things easy they mame it hard
After not using my scanner for six months now it’s impossible to register it. They just make things difficult. You should just stick to one thing and not change it. You guys are really unprofessional.
United StatesApp stopped working
After changing my backup service, the app refuse to stay open. After restarting both the app and next the iPad…nothing works. I also try deleting the app, then reinstall and got the same thing. I can’t change the cloud service that obviously have a problem connecting because the app won’t stay open.
United StatesNo longer able to open app
I lost a lot of family photos
United StatesScanSnap app a huge help for people with disabilities but one bug
A good app that mostly reduces the need for using the ScanSnap home software on a desktop. I rely on this app to help me organize my mail, bills and medical documents due to my disability, which saved me so much energy and a life saver to open the app and press scan. But my only request is to fix the bug in the app where I cannot scan longer documents and it says it’s jammed but it isn’t. The ScanSnap home software says to hold the scan button down on the machine for 3 seconds for documents longer than a certain length and it works on my laptop with the ScanSnap home software, but it does not work with the app. I believe it had no problem scanning longer documents before. Not sure what happened. Please fix this issue. Thank you
United StatesNever Worked with 2022 IPad Pro
I was never able to get software to recognize SnapScan iX1500 via Wi-Fi. All setup per instructions provided by app. Wi-Fi snooper could see the scanner on Wi-Fi. I tried to set scanner address manually, but this entry was ignored. Pretty useless app.
United States
Along with the Google security enhancements, we have ended the provision of the ScanSnap Sync function using Google Drive. Please use the file-sharing function to connect to Google Drive.
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