United StatesRequestIndy is an exciting tool from the City of Indianapolis’ Mayor’s Action Center that allows our citizens to request non-emergency City services and report issues such as potholes, missed trash collection, and stray animals. Currently, RequestIndy can be used to enter more than 30 of the most commonly requested services. RequestIndy is fully-integrated with the City’s enterprise-wide service systems for each City department so requests are routed directly to the folks who can resolve the issue. RequestIndy is available 24 hours a day, 7 days a week to allow citizens to make these requests at their convenience. RequestIndy may also be used to check the status of previously submitted requests.
Location Services Errors
Off and on when trying to report issues such as city street pothole problems the program errors out and your unable to pinpoint an address or even type in and search for an address. This happens even after having tried the app on three to four different devices thinking it is on the users end. It becomes very frustrating when this happens. The app will even have a pop-up asking for a one-time permission or while using the app location permission. Neither option seems to solve the problem.
United StatesRequest indy
This app doesn’t allow you to upload pictures I using iPhone XR on iOS 16.0.2 ( 20A380) could you guys please fix this problem asap
United StatesAbysmal upgrade
I haven’t regretted allowing my phone to automatically keep apps up-to-date until now. Now I want the old app back. The redesign is terrible for my use case. I formerly could almost finish a submission about a burnt-out traffic light before the light turned. It was clunky and aesthetically outdated but everything was discoverable and easy to reach. Now any of the less-frequent requests are hard to find, and slow to navigate to, and anonymous submissions are no longer allowed. So, I provide angry anonymous names and broken email addresses. My apologies to the people who read my gripes and can’t do anything about the terrible app design, but don’t worry, it’s a safe bet I’m going to stop using it because the friction is just exponentially worse than it used to be.
United StatesUpdate and overhaul
This app is not bad how it is setup. However, new update has same issues as the previous version. It will not locate an address even though you’re typing in the exact address. Same issues as previous app.
United StatesUpgrade feels like a downgrade
The previous version had its faults, but consistently functioned better than this latest release.
United StatesLack of Bike Infrastructure Options
There is no category to report bicycle-specific infrastructure issues. Also, the latest version has the option to upload photos of issues, but it doesn’t work.
United StatesMissed opportunity
This app could be so much more. The city missed an opportunity to build an app that’s accessible and easy to use. Instead, it’s full of redundant menus, takes several more steps than necessary to complete basic actions, follows no modern design principles, and isn’t even optimized for mobile with small serif fonts and dated forms. I still use the app regularly to report potholes, but this app is a huge miss.
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Major Enhancements
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