Prince George’s County 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for county services, numbers, and information.
Bad showing for Prince George's County
Support website listed in the app store does not exist. Don't even think about trying to upload pictures of the issue from an iPhone. That hasn't worked for over half a year.
Can no longer upload photos
Worked in a the past. As of 12/11/22 the ability to upload photos just stopped working. Deleted and reinstalled app, function still not working.
Industry Supported Compliance
I’m not completely sold on the Application’s missing *SECURITY Component & use of **COOKIES (Component) as it pertains to: *Two Factor Authentication “2-FA” the ability for a User-Subscriber to enlist/assign a 2nd Layer Password to Logon, and I’m not seeing where “Auto Fill” features are made available.
Good App
This app seems to have many services that you can request. (Bulk trash, dumping report, etc) and has FAQ section snd information section. Had a location feature that if enabled on phone will use your location so you don’t have to enter anything. I like that there is an area that summarizes your history of service request for status. The problem with 3 stars is that the HOME menu button does not work once your at the information and faq page. You can’t get back to request of service once you read it. That should have been tested before release for sure.
Limit services
This app needs to be updated with the ability to request bulk trash pick up and other necessary services. Extremely lacking.
Useless App
This app provides no information about county staff or assistance with standard major resident concerns. There are only a few isolated service requests possible. Easier to call or go on the county website to get your issue resolved and find information.
minor enhancements
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