United StatesLogin with ease and enjoy simplified experience: I. Easily check balance, top up, scan voucher data, or buy data packages. Also get recommendations that suit your needs. II. Add and manage multiple smartfren numbers in one account. III. Auto-login with your smartfren number or email. IV. Peace of mind with secure real-time payments. Enjoy multiple payment options from your balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards. V. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment. VI. Choose to auto renew plans and save more. Get more with the app: I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number. II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you. III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day. Make your smartphone smarter with Indonesia’s 1st & only Digital SIM (eSIM): I. Enjoy dual SIM smartphone without a physical SIM card II. Special packs with big quota available for devices that support eSIM Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat). For any additional query/support/feedback/suggestion, please contact us via : I. Call : 888 (from smartfren) or 08811223344 (others) II. Email : [email protected] III. Instagram/Twitter: @smartfrencare We love your feedback to help us improve.
mantap tapi butuh pengembangan
aplikasi mySf memudahkan pembelian pulsa dan kuota internet. sering dapet kuota bonus juga di app ini. tapi kecepatan aplikasi dalam melakukan loading data sangat lambat. harus dikembangkan supaya loadingnya tidak selambat ini. kalo UX nya tidak enak lama” aplikasi pasti ditinggalkan user
United StatesService
Sebagian daerah sinyale masih blm maksimal. Smoga segera diatasi
United StatesTerrible service
VERY VERY LIMITED English support in App. No ability to select customer communication on data levels, balance, etc in English. Has credit card payment option, but even per Smartfren sales rep, “it does not work”. Have tried using our cards from US, India, and even the top/preferred Indonesian bank…none work. Pretty pathetic! Waiting for another, hopefully major, Indonesian provider to offer eSIM cards!
United StatesSo crazy busy
Needs to be simplified. With games and treasure hunts and extra points and levels here and there. I just want to see my balance. Then it’s split between midnight and data and multimedia. Difficult to find things. I don’t like to use it at all!!!
United StatesWill be more friendly if there is an option to stop the tons of SMS promos EVERYDAY!
Kapan bertobat dan ganti strategi kotor dalam memaksa pelanggan untuk menerima belasan SMS dalam seminggu? Cukup sediakan tombol MATIKAN SMS PROMO di app ini, sehingga pelanggan ga perlu cape2 utk email dan telp CS yg udah lewat sebulan juga tetap tidak ada perubahan!
United Statesaplikasi penuh iklan & rawan privasi terkompromi
Mengecewakan sekali, privasi saya dikompromi oleh perusahan untuk iklan produk dari pihak ketiga. Diminta persetujuan consent-nya, tapi opsinya hanya tombol ‘setuju’. What an arrogance. Mending buang aja, ganti penyedia yang lebih menghargai privasi pelanggannya.
United StatesLogin
Must login every open app.. Capek.
United States
We have an update for you! We fixed some bugs and improved perfomance of the app. Enjoy!
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