The MyRichardson App makes connecting with the City of Richardson easier than ever. You can report issues directly to City staff and track the progress of your issue to completion. You can also keep up to date on City news and events. Here’s how it works: 1. See something in Richardson that needs to be fixed? (A pothole, high weeds/grass, missed trash/recycling collection, graffiti, watering violations, etc.) 2. Submit a request through the app. You can attach a photo and pinpoint the location using your phone. 3. City staff receives the request and resolves the issue. You can submit issues anonymously or provide your contact information to receive updates when your request is completed. Using the MyRichardson App, you are also able to track the status of your request.
Good concept, but doesn’t work
One of the buggiest apps I’ve encountered.
Never works correctly
App opens and it’s easy to find info on current issues but always freezes-up if you try to report an issue. The BABIC is basically worthless. Freezes and I just have to go to my laptop and pull up the website. PLEASE fix this!
Does what we need
Most important feature is the BABIC request, which works perfect.
Great app
Great app. Very helpful.
Crashes while submitting issues
Great app, love the idea. But it crashes in the middle of reporting issues. So until that’s fixed, it’s kind of useless
Can’t submit issues
The issues submission consistently crashes the app. Useful info, but missing an important piece.
Same old story
It used to work great until they updated it one time. Then I could only see half the payment info screen. They said it won’t work with iPhone anymore unless I download a different browser.Why they had to change it I don’t know! They blamed it Apple/iPhone.Maybe they changed it because of too security issues. All I know is I’m having to waste a lot of time to make it work. Now it says my login information is incorrect... but THEY are incorrect. And it doesn’t even have a Username or Password recovery button... so now what am I supposed to do? The same thing you’ll have to do if you download it...waste your time and figure it out so they don’t have to.
In order to get the best user experience, please install the latest version of the app. Includes important updates to support latest iOS version and apple devices. Improved overall stability of functions. View Important messages and alerts from the City Of Richardson. Further improvements to performance of the app.
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