MyLA311

MyLA311

App Report, Market and Ranking Data
category
price
Free
Reviews
3.4 (210)
United States United States
Description
With MyLA311, City of Los Angeles information and services are just a few taps away.

•  The 'Create New Service Request’ feature allows you to quickly and easily request the City’s most popular services, including graffiti removal, pothole repair, and bulky-item pickup.

•  Looking for the nearest park? Want to cool off on a hot day? Need to return a library book? The ‘City Info’ feature conveniently maps the closest parks, libraries, fire and police stations, golf courses, public pools, tennis courts, golf courses, parking lots, and more.

•  You can keep up to date with the latest City Hall news by browsing through our Facebook, Twitter and YouTube feeds.

•  No more stamps and envelopes needed! MyLA311 also allows you to pay your Los Angeles Water and Power bill right from your mobile device.

Additional Features:
•  We have recently added user registration.  This is completely optional.  You can still submit service requests and use the app without registering.

•  If you have an account with LADWP.com you already have an account with MyLA311.  The same account login can be used with both MyLA311 and LADWP.com.

•  Registered accounts can now login and view all their service requests and the current status.

•  More service request options.

•  New bill pay options

•  New city knowledge-base


You can also submit requests using our website: https://MyLA311.lacity.org 

Send feedback to [email protected]

MyLA311 links Angelenos with the services and information they need to enjoy their city, beautify their community and stay connected with their local government.
Category Ranking
Not enough information to display the data.
Review Breakdown
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Screenshots
Reviews

Bad signal

I am writing this review to report an issue with the in-app GPS being unable to pick up your exact location when creating a service request. Please fix this as soon as possible.

Samp11bMon, May 6, 2024
United StatesUnited States

Breaks with every iOS update

Having an app like this is nice for residents, but it becomes unusable every time there’s an iOS update. Most dev cycles account for this- read the new release documentation, etc- not sure why LA city/county does not.

MatDiabloTue, Apr 9, 2024
United StatesUnited States

Efficient

My311 LA works wonders! I love it here (:

StyleMeMaliaTue, Mar 19, 2024
United StatesUnited States

Strong Step in the Right Direction

MyLA311 is a strong step in the right direction towards creating a more responsive city. It’s a terrific and user friendly App to report problems and issues to the City of Los Angeles. I recently reported an issue. A service request # was generated and used to track the progress of the reported issue. Furthermore, email updates are sent as well. Most importantly, my issue was resolved within 48 hours.

GooseCreedFri, Mar 1, 2024
United StatesUnited States

App stopped working

I can no longer request services through the app. The date details of service no longer works in the app. Going to uninstall and reinstall, fingers crossed.

YamesSavesWed, Feb 28, 2024
United StatesUnited States
Download & Revenue
DOWNLOAD N/AApr 2024Worldwide
REVENUEN/AApr 2024Worldwide
download revenue
About
Bundle Id
com.lacity.MyLA311
Min Os. Version
12.0
Release Date
Mon, Mar 18, 2013
Update Date
Mon, Apr 29, 2024
Content Rating
4+
Has IMessage
No
Support Watch
No
Support Siri
No
File Size
94.18MB
Has Game Center
No
Family Sharing
Yes
Support Passbook
No
Supported Languages
English, Armenian, Korean, Chinese, Spanish, Chinese
What's New
version
3.62
updated
3 weeks ago
Bug Fixes and improvements.
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