United StatesmyGNV is a mobile app that connects Gainesville, FL residents with City services. MyGNV is the one-stop shop for residents who are on-the-go. • Discover amenities, services, and engagement opportunities • Pay for city services • Report non-emergency issues like potholes, graffiti, and broken tree limbs To report a non-emergency issue, simply take a photo of the problem and tell us the location. We’ll take it from there. We will route the issue to the correct department and let you know when work is complete. Download and start using this free app today and thank you for helping to make Gainesville a better place to live, work and play!
Good app
If you see issues within the city you can use this app to report the issue and someone will respond back to you Everyone should have this app if you live in Gainesville
United StatesExcellent tool for improving life in G’ville
Excellent service. A complaint here is addressed within 24 hours and usually with at least one phone call in addition to email. They will forward the message to the corresponding agency if the problem falls under the purview of another agency. In my experience the forwarded agency also solves the problem, though more slowly than the City. Don’t worry about excessive contact: they ask you if you want to talk. Don’t hesitate to download this tool! If you see a problem, you can help everyone by reporting it on the app. The version in Spanish is also excellent and people will respond to you in Spanish, though it may take slightly more time. (La versión en español es también excelente, aunque puede que se tarden un poquito más para responder.) Full disclosure: I don’t work for the city or county, nor do I have family members who do. I wasn’t paid to write this review. I just think it’s an amazing app.
United StatesUseful and gets response
I’ve used it successfully for years along with the previous version 311. It’s good because the correct gov’t office will see it and follow thru.
United StatesDiscouraged
Unable to create account, get into endless circle, with creating password, get message don’t match, verify the email, still doesn’t work, try to reset, message says can’t find account, try again, message says email already taken, start all over, same endless loop.
United StatesWhy won’t this app allow you to edit the issue that you posted?
This would be a great feature to add and would increase the accuracy of the posted issues.
United StatesGreat app
Info is just a click away. Thanks!
United StatesSomething actually useful
Thank you for this. Let's make our cities better.
United States
- User can now delete their accounts from the profile page. - Fixed issue with viewing nearby requests filters. - Telephone numbers on info boxes can now be clicked to initiate a call. - Other small usability tweaks.
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