MobileAP is your one-stop utility app for your accounts with Visayan Electric (VECO), Davao Light (DLPC), Cotabato Light (CLPC), Subic Enerzone, and LIMA Enerzone. Stay in touch with your electricity bills anytime, anywhere! - Register multiple accounts across 5 distribution utilities (DUs) - Get confirmed as an account owner and manage your tenants - Check your current and historical bill data and download them as e-bills (PDF) - Track your payments and view charts for consumption and spending - Pay your balances online with Unionbank, BPI, and RCBC - Receive real-time notifications on new and updated bills, payments acknowledged, warning and advisory messages - Find our service center locations and review all payment options
Need AI to make this thing work!
Been waiting for confirmation of my registration. Back and forth with utility company and provided all requested info for verification only to be told they don’t have authority to confirm on their end. Yet they allow you to pay the bill? But I’m the landlord and simply setting this up for tenants in order for them to pay themselves. I have to send the pdf to the tenants and make their own payment. Update 5/9/24: Since I posted the above review there has been no resolution whatsoever. Now the ap opens only to going paperless. I can’t see the pdf bills anymore. This feature doesn’t apply to me as a landlord since my tenants need to receive a paper bill. I can not assign a tenant’s phone number since it will be a problem if they moved out. They will receive the notifications instead of the new tenant. So guess what, I’m dumping this ridiculous ap and continue with paper billing.
United StatesPending Confirmation
Been waiting for confirmation. Back and forth with utility company and provided all requested info for verification only to be told they don’t have authority to confirm on their end. Yet they allow you to pay the bill? But I’m the landlord and simply setting this up for tenants in order for them to pay themselves. Crap!
United StatesLatest version issues
Landing page on the latest version directs the user to paperless bill enrollment, but apparently, there is no Accept & Decline button under the T&C, forcing the user to either enroll for paperless bill or not use the app at all. App developers should keep in mind that not all MobileAP users want the paperless bill (myself included), so enrollment shouldn’t be made mandatory.
United StatesIt’s getting better😊
Now i can access my 3 accounts even faster than the previous version, even i’m out in the country. VECO it up! Thanks.
United StatesYour updates made it worst
It went from ok to being crappy. Now I can’t even access my accounts. Now you want to require a mobile number, but it’s not even sending the OTP. How am I supposed to know how much to pay? This is so frustrating! Worst customer experience and service ever!
United StatesStuck
The app doesn't load after the recent update
United StatesSlow
Since Odette, your app is so slow when I try to launch it. I thought I needed to update but it has been updated.
United States
- Support for Facebook single sign-on (SSO) for registration and login - Customer experience-related improvements on Account Registration and E-payment screens - Various fixes
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