Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
Don’t use
Can’t download printer info. Not worth the hassle
United StatesExtra Trash
Wish I could put no stars. Opens to a page that doesn’t move and the only thing that you can do is select the button that says App Store, which brings you right to where you started.
United StatesAvoid HP altogether
Last time I buy an HP printer. Constantly prompted to sing up for HP+ every time I need to use my printer using the HP Print app. So I started the free trial just to avoid the incessant “sign up for a free trial!” Obviously, you have to input payment info so they can undoubtedly charge you the moment your free trial is up. We’ll here I am trying to cancel this useless subscription. The website won’t load or sends me a “privacy concern” alert when trying to direct me to my support dashboard. Now I’m using this even more useless app all in the effort to cancel this subscription. Save yourself the hassle and buy a more reputable printer that doesn’t require an app for every little feature of a printer. Legally, this is not a scam. But HP sure does operate like greedy scum. If the shoe fits…
United StatesWorthless
Doesn’t sync with the other HP apps. Why they would separate the service end of their device management app to a different app is beyond me. Disjointed. Also just doesn’t work
United StatesWorst company I’ve ever had to deal with
Other than take my money, this company has done nothing for me, and is a royal waste of time. I have a business to run, I don’t have time to monkey around with endless log ins and all these confusing accounts. Absolute disgrace of a company.
United StatesUnresponsive to actually speak to customers!
Had the first year ink covered with my purchase, have been a low user, so didn’t receive new cartridges for several months. When printer started fading, (color ink went first) now can get only pale black ink, been like this for a few months, have requested several times and get no response from virtual response team. I kept trying to get ink sent, jumped through hoops “cleaning” and still get no ink sent. Obviously they do not monitor my machine to see if it is working or they would have sent ink .
United StatesCan’t even download the app without a purchase?
This is the 2nd time I’ve bought an Hp printer, but I won’t do it a 3rd time. The first printer I just thought it was broken, it wasn’t really the style I wanted anyway so gave it to a family member. This is the 2nd hp and just like the first, I can’t even successfully download the freaking app. It has taken almost a month and counting! Still no connection. They have the nerve to say too long without a connection will stop it from working period. So I should pack it up and return it right?? I was trying not to get so into apple products, but at least they cater to humans. Not sure what this hp crap is doing!!! I’m extremely livid! My work is piling up on me!
United States
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