Eden app is the #1 on-demand and subscription based lawn care and snow removal services app! Eden app is currently servicing Toronto, Ottawa, Hamilton, Kitchener, Waterloo, Cleveland, Columbus, Chicago, Philadelphia, Minneapolis, St. Paul, Milwaukee, Boston and suburbs. Download the app, and let us handle your curb appeal while you can get back to the important things. EASY TO USE: • Create a user profile in seconds, with the ability to add multiple properties. Which can come in handy if you want to order for a family member. • Pick between snow plowing, lawn mowing, garden bed cleanup, shrub trimming, and leaf cleanup services. • Receive an instant free estimate for the services required. FAST AND RELIABLE: • Get matched with an insured and top rated professional in your area. • Receive real-time updates on when the contractor will arrive at your property, as well as before and after photos of your lawn, garden, or driveway. • Rate the contractor on your experience, and a receipt will be emailed to you. SECURE: • Eden uses a secure third party bill-service, Stripe, to manage your confidential and sensitive information. Your private information is never shared with any third parties. Eden App has been reported on by CBS, The Chicago Sun Times, The Minneapolis Star Tribune, The Philadelphia Inquirer, The Toronto Star, The Globe and Mail, Noteable, CBC, Breakfast Television, and more. Check out www.edenapp.com for more information, or reach out to us at [email protected] and we will be happy to assist you with 24/7 customer support Are you a contractor? Sign up here: https://edenapp.com/contractors/
The worst customer service
I had been a happy, long time customer. However, this season, customer service has dropped to zero. My lawn provider decided it was not worth his while to continue to cut my lawn—despite have accepted the contract to do it. He told Eden but neither he nor anyone at Eden had the baseline professionalism or courtesy to contact me. After no service for a month or so, it took me another month to figure out the situation. Customer service reps did not follow up on promises made. Eden was ultimately unable to provide the service I contracted for in a reliable or timely manner. This is among the very worst, irresponsible customer service I have ever experienced.
United StatesDo not use this app - 0 stars
This app is a s-c-a-m. They make you enter in all your info including credit card info to get a quote. The quote ends up being a range $60-150 for a 1 car garage. There is no notification that the job is actually posted now, 24 hours later ( when you have cleaned it yourself )someone takes the job, no notification is sent of them coming. You have 5 min to cancel after they accept, when no notification is sent that someone plans on coming. They charge you the max amount plus tax- now you’re out $180. When you posted without consent, someone. Came to your property without consent and performed a service without your consent. Outrageous, Eden should be reported.
United StatesNo way to cancel.
I have called and mailbox is full. There is no way to remove my account and they do not respond to emails. They are do continuing to charge me for a home I no longer own and commuting fraud by charging me and not allowing me to cancel. I will be taking legal action soon. Unfortunately you can’t use this app
United StatesBeware- No way to cancel service.
This app is garbage. There is no way to cancel recurring snow removal service. The contractors rarely show up in a timely fashion. I can’t delete my credit card info, so I continue to be charged for a service I no longer want. I’ll be contacting my cc company to dispute charges and remove the recurring service from my payments.
United StatesTerrible service. Difficult to cancel service and communicate
Firstly the contractors that they sent were stealing from my house. Secondly when I caught them and told them I was reporting them to the police they offered me to fight. Thirdly the App makes it extremely difficult to stop or cancel service. It is virtually impossible through the app and when you try to call or send a email they don’t respond.
United StatesWorst company ever
I say that with all honesty. I have never had a worst experience with a company in my life. We hired them to remove snow. No one showed up twice. I left them phone messages, emails and notes via the app. No one responded. Then after I did the job myself, someone showed up took a picture and claimed it was done. Then they charged me $135. Never ever use this company.
United StatesCrappy snow plow company
Yes we had a slight blizzard but its now Day 5 and they still have not come out. But they had no problems charging my card. Do Not Use This Company.
United States
Minor Bug Fixes.
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