United StatesDigital Secure is a one-stop suite of security and identity tools for your mobile devices and home computers. Protect your online connection and personal information with VPN, anti-malware and dark web monitoring, and get 24/7 access to Security Advisors. Get free security and identity tools, plus advanced protection for as low as $5 per month— and your first month is on us.* The Digital Secure app gives you: • Safe Browsing (free): Stay safe from risky websites when you surf, shop and socialize in your browser. • Wi-Fi Scan (free): Scan your Wi-Fi network to make sure it’s encrypted and your private information stays safer from prying eyes. • Secure VPN (paid): Ensure your Wi-Fi connection is secure, your location is disguised and your personal information stays private. • Identity Protection (paid): Get alerted if your personal information is found on the dark web. • Security Advisor (paid): Chat with an expert 24/7 to get guidance, security tips and more. It’s your digital world. Keep it yours. Download Digital Secure now. For a detailed list of features, visit: https://www.verizon.com/digital-secure *First month free for new customers. Thereafter, you will be billed $5 per month per line or $10 per month per account unless you cancel before promo period ends. Cancel anytime in My Verizon.
Incomplete
Just installing the Digital Secure app is not enough to get the advertised benefits. You will also need to sign-up and register on the IDTP site as well as registering your username on the Verizon site. Even that will not secure all the listed benefits. Scrolling through the Digital Secure app will trigger repeated requests to sign in again and to enter password repeatedly even with auto-sign-in checked. I have not been able to access their “Privacy Dashboard” after six attempts. Recommend that you visit the Verizon store for a walk-through.
United StatesNeeds improvement in order to work properly
It’s not establishing a secure connection while seriously interrupting with the connection through cellular reception. It is needed for WiFi security, not for web safety. If it jeopardizes the WiFi security, then the connection fails. A secure WiFi connection establishes a secure WiFi network. Data web safe is a meaningless jargon. And it doesn’t make the connection easier than to have a secure WiFi connection. Also the video content can’t be accessed due to a connectivity issue by two conflicting VPN servers.
United StatesDon’t work now
I had this for at least a year to a year and a half. in the beginning it worked great,now it doesn’t even do the thing I got it for(identity protection)it just refuses to load but other than that the vpn is fantastic.
United StatesALWAYS TURNS ITS SELF OFF
Not very good and not developed properly because it always turns itself off at any point
United StatesUseless
This app will not load at all. It used to work perfectly but since the upgrade I get the message let’s try that again. I need to get into this app as I think it’s firewall is impacting my ability to get WiFi on my home computer.
United StatesUnable to remove from billing
It works great, only problem is I no longer need it, but I can’t remove if from my billing because it says it’s a purchase by other vendor ?
United StatesNot User Friendly
I won’t waste any time. My main complaint is the way the VPN works and how it’s designed. It does its job as a VPN when turned on properly, but for an average user it’s nearly impossible to set it up. When you set up the app for the first time, it is highly recommended that you set up a VPN. To do so, it redirects you to your iPhone settings app, asks for your passcode, and installs the VPN. (Or two, rather, but we’ll get to that.) Afterwards it’s a nightmare to set up from the perspective of a non-tech-savvy individual. When you connect to a public network, you may or may not get a notification on your phone saying your “wi-fi isn’t safe” so you need to connect to a VPN. (I say “may not” because that notification solely depends on whether or not the app was recently opened. Very user friendly indeed.) Doing so requires that in your settings app, you have “safe wi-fi” (NOT safe web, the second VPN the app installs) checked off and NOT turned on in the VPN settings section. Afterwards, then you may go in the app and attempt to turn it on then, but even then it may not work. I’ve attempted to use the “reinstall VPN” feature but I’m met with an error message every time, so I sent data logs to McAfee, the company behind the digital secure app, hoping someone from their team will fix these problems, but where I’ve been dealing with this for years, I feel like even this review will fall on deaf ears. Verizon is expensive. That I’m sure we can all agree. I would like a quality service from their suite along with it. They’re a 165 billion dollar company, I believe they have the funds to spare for the maintenance of these apps.
United States
Accessibility Fixes Bug Fixes
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