United StatesApp Features: Bill & Pay - Pay your bill securely and on time each month. View your current account balance and due date, manage recurring payments, and modify payment methods. View bill history including PDF versions of paper bills directly on your mobile device. My Usage - Keep tabs on your monthly gas usage and view your electricity usage at daily, weekly and monthly intervals. Compare your usage against outside temperatures and neighborhood averages. News - Monitor news that may affect your service such as rate changes, outage information and upcoming events. Outage Map - Displays service interruption and outage information.
Awful app, worse company
There is no company on earth I hate more than this awful worthless little leech of a company. I hope they go bankrupt. This app couldn't be more complicated, unfriendly, impossible, broken or just downright garbage if they tried. It is the worst app on my phone, and the website is just as horrible. You just throw hundreds of dollars into a big hole in the ground with this wretched little company. If you must use them, move.
United StatesWhen it works okay
Trying to add a card and it doesn’t ask you for the CVV number in the add card section. So it shows errors until you get to the pay screen then it ask for it. Sloppy UI design.
United StatesRequires Google tracking to load
Will not work if Google analytics is blocked on network. Shouldn't have to open myself up and give my data to an external party to use my electric providers mobile app.
United StatesIt’s letting Google track you
This is for version 23.3.2. I’m really not trying to sound paranoid, but it won’t function unless it can talk to Google Analytics. You can’t even log in. Why do they need to give our usage data to Google? They know what we’re doing in the app, we’re talking to their servers to do it. So it’s just giving Google more info on our lives. This is unacceptable, and should be removed as soon as possible.
United StatesCoServ Outstanding!
Grateful to be with CoServ. They have excellent communication. The app is helpful in seeing daily usage, reviewing history, and finding details on the industry and other information. There planning, strategy, and resolution to the freeze was remarkable.
United StatesNew loads past the sign in page
I hate this app as it never works and gets stuck on the sign in page
United StatesThe Worst Electric Company
They’re billing practices are sneaky and shady. A class action lawsuit needs to be started!
United States
Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.
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