United StatesVideo surveillance made simple with AXIS Companion version 4. Get instant access to your video surveillance system with AXIS Companion version 4 or later. • Access live or recorded video remotely from a mobile device, with no need for network or router configuration. • Easy and intuitive surveillance • Secure remote access to video • Mobile app for freedom of use • Alert notifications • Flexible user management AXIS Companion version 4 requires a one-time system set-up setup using the desktop app on your PC. The feature-rich desktop app is available free of charge at www.axiscompanion.com. Apple TV app requires tvOS 11.2 or later and a phone or tablet with AXIS Companion mobile app. If you are using AXIS Companion version 3, then download the AXIS Companion Classic mobile app.
Doesn’t work
Internal Server Error when trying to login. Can’t find anywhere to reset the requirement for 2FA even though I have the one time use codes. No help option when it throws errors, just leave you with the error message
United StatesThe Best of 1995
This has to be the saddest mobile app I’ve ever used for a security camera system. Other brands allow you to manage/adjust devices within the app but Axis requires you to do so on a Windows computer. Notifications are useless and even the app icon is generic clip art. There are no options for smart notifications, package/movement detection, or any of the features commonly available on cameras 1/10th of the price. Axis really needs to invest in their software to be competitive in 2023.
United StatesConnectivity problems
For years now, axis companion has constant connectivity issues when using over internet. Unreliable WAN connection, period. Constant connection time outs. Sad that even my Foscams do better now. It’s to the point that I’m beginning to think it’s intentional. The whole point of us using Companion is to do the nat transversal to connect to the remote cam with ease, but either it’s glitching on purpose or all ISP’s make direct data streams time out 80% of the time. Well Axis, if zerotier and other products have no issue keeping a connection alive for months and years on end with any isp, why can’t you let me connect? I’ll take a slower connection but let me see what is going on at home if I’m being burglarized or not without having to try to connect a million times. And my ISP is great everything works and is fast, don’t give me excuses about my connection. It’s Axis! NAT does not work reliably to this day. Pathetic when even the Chinese Foscam now fixed this and connects twice as fast and five times more consistently.
United StatesDon't torture yourself
I'm on the same network. All recorded camera videos are 10-20 minutes delayed on the app! I can use a browser and review something that just happened, but I can't zoom in the browser. 20 minutes later and the iOS app STILL doesn't list the footage, so I can't review it. REALLY?
United StatesRemote playback times out or is extremely slow
Inside the network, playback video loads quickly without issue. However, when playing remotely, I almost always get “We lost the connection. Try again” error. This happens across all of our sites. I’ve also requested features over the years that never seem to happen. Why the Camera Station has features that Companion doesn’t and vice versa is beyond me. Having the ability to receive Axis Radar alerts/events from the app would be huge. Also not sure why you don’t get the additional PTZ options such as wiper, heater, etc. from the companion app.
United StatesCan’t rewind?
Used to be able to rewind video. Can’t anymore This needs to be fixed
United StatesDeveloper: Please enable the flag that allows this to run on Apple Silicon
Axis developers: Please enable the flag to allow this app to run on M1 and M2 Macs. There is no Axis software available for Macs, and this is an easy way for you to allow us to view our cameras natively from that machine.
United States
Bug fixes and performance improvements. We update the app regularly. Install the latest version to get the newest features and improvements. Thank you for using AXIS Companion.
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