Through this app you can: • Order a taxi for advance booking or an immediate ride • Pay by cash, credit or debit card • Track the vehicle on the map as it makes its way towards you • Receive real-time notifications of the status of your taxi • See details on the driver coming to pick you up • See details of the vehicle and its number for an easy meet up • Receive email receipts for all of your rides • Book and charge to a charge account for you or your company
Excellent customer service
Up beat very nice cab driver!
Broken
I can’t log in. Basically gives me one option to sign in with email. I go through the options and then enter my phone number and it says “the number is already in use. Try again”. There’s no account recovery buttons or other sign in options.
can’t sign in or reset password
I was out of the country for several weeks. I returned this week. The App required me to sign in again. I kept getting error message. I then clicked “Forgot my password” and I did this twice. Both times it said password successfully changed. Yet, when I sign, I get the error message that password or email address entered is incorrect.
Cannot log in!
I have used YoTaxi SF for two years and had no problems. Yesterday I was asked to login I did so with my information and password. I was told there was a problem with the login information. I applied to change the password. Put in the new password. Still the same thing can’t get into my account. I did try three different new passwords. Nothing worked. There is nowhere on the app to reach the developer or to get this situation corrected. Try to shut down my account and had no luck. They need to get the air fixed. Has anyone had any luck withbeing able to login after this big mess? It’s a shame because I do like the app fairly well.
All of a sudden - does not work!!!
Been using APP for some time. All of a sudden it stops opening. Tried reboot phone to no avail. Deleted APP and can’t get APP to accept email and password. Tried forgot password, get change password email and after changing APP says combination of email and password don’t match. I’m a senior on disability and on Essential Trip which now I cannot use!
Useless
I’ve never successfully booked a reservation on this app. There’s a confirmation email sometimes but not always. When the car doesn’t arrive as scheduled, I have to call. The dispatcher has to find a driver to take the fare. Who needs this aggravation when trying to catch a flight?
Fraud
Drivers double charge you and don’t seem to understand how it works.
New password resets flow. New account register flow. New sign in options. Follow-up on booking and many improvements.
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