With the Wingo App, you can buy tickets at the best prices, manage your trip, show your boardingpass and know everything you need for that dream trip at your fingertips. At Wingo, we want you to always have the best experience, that's why you can make changes or add services to your reservation, check-in and present your boarding pass from your cell phone. We invite you to always use the Wingo application, so that you can navigate easily, quickly and safely from wherever you are.
CHECK IN DOES’NT WORK
And your charged for checking in in person. No excuses Fix it
United StatesHorrible
Horrible customer service. They charged me twice for my baggage, app and in person. They told me I was going to get a refund; It's been 3 weeks and nothing. Besides that, they charged me more because it was the "express line." I called customer service and lady did not want to explain the refund process. I tried English and Spanish, and I could not understand them. I'm fluent in both languages, yet they made it so complicated. Rude workers.
United StatesMala
No sirve para nada, no se puede comprar el boleto por este medio, mejoren por. Favor
United StatesScrew this airline
Their online check-in doesn’t work, they try to charge me for online check-in, and more for my luggage (because online check-in didn’t work). This is a mess.
United StatesDON’T FLY WITH Wingo - Horrible App
This app is awful. Basically getting the boarding pass doesn’t work and so at the airport in Bogota it’s the only airline with a gigantic line at checkin, because no one can get their boarding pass. This company should get their act together or just go out of business. Everything about it is a bad experience compared to other airlines which are just as cheap.
United StatesComplete Excrement
A small child could build a better site. Nothing works, it’s impossible to book a low fare. You may select a low fare, but it’s a higher fare at checkout. Totally a Third World experience.
United StatesWorst app and website I’ve ever used
Cons of app/ website: - can’t buy tickets - can’t check in - incomplete flight status. Missing boarding time and gate number. Website times out when you push continue button to go on to the next page. It takes an hour of trying to eventually buy tickets or checkin. I would rate 0 stars if I could. Pros: None
United States
What can you do from the Wingo Airline App? - Search and buy cheap tickets to destinations in Colombia, Latin America, and the Caribbean. - Add your upcoming trips to have them at your fingertips. - Check-in from 72 to 3 hours before your flight departure. - Receive notifications with updates from Wingo and about your trip. - Learn about specific travel requirements for each destination. - Contact us through our contact channels. Updates! A bug with the calendar has been fixed, and the notification process has been improved.
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