Your Copa Airlines App, your travel companion Welcome to our Mobile App, in it you will find an improved travel experience with quicker access to your flight details. Here are some of the features you can enjoy: BOOKING Search and book your next trip easily with our renewed shopping experience. Once you complete your booking, your trip will be automatically added to the My Trips section. MY TRIPS Keep track of your upcoming trips, view all the details and updates of your flights, and access useful functionalities at the right time, such as: • Seat selection and purchase • Check-In • Baggage Allowance • Upgrade list • Standby list You can also complete your traveler information in advance to speed up your Check-In process, pay for the reservations previously booked with PriceLock, and request an upgrade to Business Class. CHECK-IN In a few simple steps, you can save time at the airport by doing check-in from the comfort of your home. You can access your boarding pass whenever you need it directly in the app. CONNECTMILES Log in to your ConnectMiles account to sync your associated trips to My Trips, review your award miles balance, status qualification for next year and latest activities. Also, get quick access to your ConnectMiles card. If you are not a member yet, you can join right from our mobile application. FIND MUCH MORE Other functionalities of our Mobile app are: • The ability to receive relevant notifications of your trips. • Being able to track the flight status of any flight. • Easy access to our Information Center and Reservation Center • The possibility to explore our Entertainment page to read our digital magazine, Panorama of the Americas, or access the In-Flight Entertainment*. *Our In-Flight Entertainment system is only available on Copa Showpass enabled aircraft.
App is Like the Airline
Just like the airline this app is garbage. Constantly resets information mid way through trying to fill it out. Cheap airline and even cheaper app.
United StatesA Nightmare!
This app and the related Copa website are software disasters. I have literally wasted hours trying to book and confirm a flight. Most functions simply don’t work and there is apparently no customer support. They need to junk the app and website and start over.
United StatesGroup reservations are a nightmare
App kept populating with information for other travelers in my group and there was no way to change it. Additionally, with no chat or help function the errors are unfixable. Even when using the edit function and re-entering my own information, the app kept attaching my information to other people’s name and boarding pass.
United StatesMean Spirit towards foreigners
I wish I could let the whole world know how mean they are to non Spanish or foreign nationals so everybody can stay away from this airline. I wasn’t able to board a flight because I was a day into the 6 month window of my passport expiration which I understood even though wasn’t aware I took that blame. They promised that I can always use my airline credit as any other airline does since I clearly did not miss my flight. After I renewed my passport they constantly kept playing games not allowing me to use my ecredit. Lord knows the back and forth I had with the reps. Finally spoke to a supervisor and he explained that per their policy in order to use my ecredit they have to book it for me at a much higher price different from what I saw online plus a $100 booking fee. I had a $500 credit the flight I was gonna book was $490 online. Since I was using my ecredit they quoted me a different rate which was over $660 plus a booking fee of $100 making $800 with taxes. So I had to pay an extra $300 to my $500 credit. I ended up booking a whole new trip with a different airline.
United StatesI’ve never reviewed an app believe
But this is quite possibly the worst app ever. A major airline can’t even proceed a basic app? I get error messages for nearly everything I do. I can’t check in, can’t update info, can’t review seat selection. Totally useless.
United StatesDoesn’t work
Keep getting error message when entering email where I can be reached. Waste of time. The website is not any better either. Invest in testing before deploying app.
United StatesWorks when you need it
Using therapy for over 4 years and it’s been improved a lot over time. Easy to use and has all functions you might need to use on the go. Lots of accessible information about the travel with Copa Airlines.
United States
- General Enhancements and Bug Fixes.
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