United StatesAbout us Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group. In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.
No funciona
He tratado en varias ocasiones pedir asistencia médica, y no reconoce el país donde estoy. Y me saca de la aplicación
United StatesPésima
Trato de entrar y se apaga sola. Pésima la aplicación y hoy pésimo el servicio.
United StatesFALLA
La app pidió actualización y la misma está fallada . Al intentar abrir la app se cierra sola automáticamente
United StatesBeware of this company
This is a warning about how useless the app is and most import how you will probably waste the policy cost on a company that has a long list of non-disclosed-at-time-of-purchase exclusions. Save your time, money and look elsewhere for coverage. It’s 2023 and this HEALTH Insurance company doesn’t cover or care about mental health, furthermore they did not care whatsoever about the well-being of an 86 year old blind senior. What can you expect if they don’t see mental health as a priority and they HIDE, all the exclusions from the package you get from the travel agency? NOTHING. They did nothing and they did not care, all they were looking for, were ways to deny a very important return so that my mother could be ok. Do not buy travel insurance from this company, they will gladly take your money and then they will find all the ways to deny your very crucial claim, while being rude and unprofessional. Shame on UA, avoid and use other companies, like Assist Card or Allianz. Save yourself time, money and the aggravation of rude customer service.
United StatesHorrible
Método de entrada no está bien, no ofrece confianza y seguridad. Utilizar username y password como cualquier otra aplicación.
United StatesVIP delay
Vip delay no me reconoce. Si preciso asistencia me reconocerá?
United StatesDemasiados glitches
No anda bien, todo el tiempo da errores y no te permite hacer lo que supuestamente debería.
United States
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