Get yourself the best hotel deals possible. Save on your next trip with the Traveluro app! Find great hotel deals and book in just a few minutes. - Stay flexible with free cancellation (available at most properties) - 24/7 customer service - Enjoy mobile-only discounts - Use filters to easily find the perfect place out of millions of available properties - Get paperless confirmation of your reservation — no printing required - Discover local attractions and make the most of your trip Even lower prices than our own website! The Traveluro app is your best tool for finding and booking the very best deals on any kind. Find rooms in hotels near well-known sights and set a maximum price. Keep your hotel search within your budget. The Traveluro app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy policy.
Bad service
Atención to all customers don’t use this app they are the worst service not welling to help they just take your money I really recommend to use booking they are the best you have more options and they help me to get a room for that night . Never never I will use it again 😡😡😡😡😡😡😡
Good luck contacting them
I have called several times and they all say that other agents are dealing with other people at the moment please hold. when you hold the call gets disconnected. Sending an email you will not get responded back. This is a scam business. Please contact Better Business Bureau on behalf of this company. They are very poorly. They will take your money and will send you an email and let you know that they do not do cancellations. but they will send you an email about a claim. when you try to file a claim you will get rejected from the claim. they gonna give you all types of excuses not to give you your money back. Very bad business. I’m going with Expedia for now on. Traveling needs to be wiped out of business if they can’t speak or contact anyone.
REFUND? NOT A CHANCE
When booking a hotel, the terms state you cancel and receive a full refund if you do it by a certain date and time. All good right? Except it is IMPOSSIBLE to contact them to cancel. Calling, messaging through the app, emailing… all done BEFORE the deadline, with no response. The phone calls get dropped after one transfer and two rings. The email response, received 3 days after initial contact, was a bot, stating it was too late to cancel. Essentially they stole $260 and now I must file a dispute with my credit card company. Don’t use them.
Canceled booking
Got all the way to Vermont ready for my two night stay and was told the booking was canceled. No call no text no email. Call the customer service number and got a reply from email only.
Total ripoff - DO NOT DL!!!
Tried to call customer service to cancel a reservation within the cancellation window but never got anyone on the phone. Hold message says to click on the cancel reservation option in the app...but there's not one.
Ok
I booked a last minute hotel using traveluro because it saved me about 50% off but it wasnt until after i made the reservation that i saw all the negative reviews. Everything went well but i didnt know what kind of room i was going to stay in until i got to my room. I booked a standard room but the put me in a 2 queen bed room when i wanted just one king size. Hotel wasnt able to do anything because i didnt book directly through them. It was super late at night so i just left it and it was ok. Just wish the site tells you what kind of room you're getting when you book.
Customer service
Is like getting fuct in the ear. Hanging up on you now. Bye!
To improve your booking experience, we've added a designated area to save all your top hotel searches in one place for better comparison. Let us help you find your next trip!
Subscribe our newsletter and get useful information every week.