United StatesThe T Express Mobile App from Taiwan High Speed Rail
T Express from Taiwan High Speed Rail is an awesome ticketing app for you and your smartphone! Traveling with Taiwan High Speed Rail has never been easier!
Description:
With T Express, the official mobile app for Taiwan High Speed Rail, you can buy tickets anytime, anywhere. And go traveling with your mobile ticket with ease. No more waiting in line to collect your ticket at the station. Your smartphone is all you need!
Features:
1. 24/7 fully integrated ticketing system.
2. Simplified timetables & fares are easier to read, even when you’re offline.
3. Ticket reservation, instant payment, order modification & cancellation, and ticket
collection all in just a few taps.
4. Choose the payment methods you want, and pay easily & safely.
5. Manage your bookings & passenger information anywhere, anytime.
6. Always on the go? Just set alerts for payment & boarding reminders, so you never miss out.
System Requirements:
- Requires iOS 10.0 or later.
Not Ready For Prime Time
While looking promising, the app doesn’t let you add previously purchased tickets through an outside vendor into the queue or schedule. The app should not be only focused on purchases made within it but on any ticket an individual has purchased.
United States3rd rate app by Chinese developers
3rd rate app by Chinese developers
United StatesDon’t trust the time it puts on your calendar
I was able to buy a ticket easily enough but the app asked for calendar permission and put the train time at the wrong time on my calendar.
United StatesMaybe issues in the past, but it’s easy now
My family is from Taiwan and I often come back to spend time with my grandfather. I take the high speed rail from Taipei to the south and the app has made the whole process a lot easier. You are able to search for tickets and times, show discounted fares (sometimes a couple of search refreshes can be needed), and even refund a ticket for no- minimal cost besides a service charge. I don’t speak Chinese very well and can’t read traditional, so major props to the English translations on this app! The app even let me make a same day change for ticket times as long as you haven’t collected the ticket yet! And you can collect via the app on your mobile phone. If you do collect via mobile only one ticket can be accessed per device. You can send the ticket to another number, but otherwise collecting at a convenience store if you have kids may be best! Once you collect the ticket you can scan it at the entrance to get into the platform! They take some US credit cards and you’ll need your passport number too. All in all I had a great experience using this to get around Taiwan
United StatesA really bad design
I have booked a ticket on the app and I paid in a convenience store. I lost the ticket somewhere and the representative told me neither they can give me the refund nor reprint the ticket even though I have the record in the app. They also have my government issued ID number that can verify my identity. I really don’t know why they can not reprint another one.
United States根本沒辦法輸入票的號碼
我一定需要取票，他不讓我輸入代碼輸入後說這個有問題我無法取消完全不知道這是在幹什麼
United States無法把票放在同支手機
超扯。這跟著不讓一個人拿著所有車票有什麼分別？ 我們夫妻兩支手機加兩個小朋友，現在要我們怎麼辦？
United States
1. Change the Reminders default setting. 2. Various adjustments to improve user interface & user experience.
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