United StatesThe new RIU app is full of benefits for you! Download it and keep it by your side throughout your holidays. What can you do? - Book your holidays in an easy, secure and convenient way at the Lowest Price Guaranteed - Check the details of your booking - Access your Riu Class account. Not a member yet? You can register and start making the most of all the benefits! - Check in online to avoid queues when you arrive - FInd out about the services and facilities available at your hotel - Book tables at most of our restaurants and spa treatments, request room cleaning or minibar refills... - Notify the hotel of any incident that comes up during your stay Start enjoying your RIU experience now! And if you like, you can let us know what you think of the new app. We would love to hear your comments so we can carry on making it better each day. If you have any problems, please contact us via [email protected].
Don’t bring high price items
Went to Cano Mexico last week. Had my laptop stolen from my hotel room 15 minutes of being there. Not even two seconds of putting my belongings down to visit my friend’s room. Did a report and was told it wasn’t there problem because I didn’t put my laptop in the TINY safe. They slick with it. Be safe out here.
United StatesEasy app
Love this app! It was so easy to use.
United StatesMás fácil
La app funciona bien
United StatesVery disappointed
This is our second time here in two years and this location has really changed so much. We stayed here June 2022 and enjoyed it. I wouldn’t say it’s a 5 star hotel but it was A good 4/5 the last time we were here. Although it is still clean, it is nothing like it was. Our coffee pot was not cleaned and emptied each day. The room was barely mopped. It seemed like the bare minimum was done. The beds full/queen beds are not fit for two people. My husband and I are not large people and we barely were able to fit on the bed together. The food was absolutely terrible. The selection two years ago was so much better. Now it’s just gross, so greasy and it’s the same thing everyday. I was so disappointed. This is the first time I have ever been to Mexico and disappointed in the fresh fruit. All the fruit was not ripe. I have never seen so many apples in a Mexican resort. This is a tropical paradise, where are the tropical fruits?? Apples?? As far as entertainment, probably the worst I have seen. Riu, you can do so much better.
United StatesOn my way
Hotel looks great, can not wait to arrive!
United StatesExcelente cadena de Hoteles
Me gustan los RIU pues en 2018 o 2019 estuve en RIU Bamboo y me encantó todo visite el parque acuático, camine por los resort y yo de maravilla y los Pool Party excelente. Me gustaría volver este 2024 y contar con un código promocional ya que soy de la tercera edad y retirada de los agradecería y esta vez volvería al RIU República del 22 al 29 de junio ya que es cumple de mi compañero. Muchas gracias y ecente trabajo el de ustedes.
United StatesYour app is not very good… ..
Your app is not very good… I wanted to book a room at 11:15 pm for that night and it would not give me the option to book it that same day.. it kept giving me the next day.. I had to stay at another hotel because I could not complete my reservation.. Update your system and the time zones according to hotel locations.... Thanks!
United States
- Correction of errors - Performance improvements
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