United StatesThe Paradise Pass app is a convenient way to purchase bus passes, manage your account, and track your transit activity with Palm Tran.
Ridiculous
Fix your app, it crashes constantly, I literally just finally got it to work right and when I went to scan my phone went right back to Home Screen and I looked and saw it charged me when I didn’t even get to use it!!
United StatesAlways closing down. Not stable
Always having to restart the app which is a pain. Not stable
United StatesApp not working
The App wouldn’t work it was stuck. It was not showing the bar code that scans. I called and verified my money was still loaded but couldn’t get it to work!!!!
United StatesLimited Options
No 1 day unlimited passes like BCT. Only $2 pay as you go.
United StatesDon’t offer refunds
They apparently don't offer refunds. My pass expired because the bus was late and i called their customer service number and was told they don't give refunds on that. The bus passes should expire at the end of the day not like 10 minutes later, just my opinion.
United StatesY didn’t just allow us to use Apple or Google pay instead
There’s no student fare, so you will pay $2 instead of $1. English is not my first language so there’s other language like Creole or Spanish: if you’re a foreigner that not good at speaking English.
United StatesNot student friendly
This app has no student fares. Even if your bus driver clicks the student option on their panel, “Pay As you go” pass will still take two dollars instead of one. You are also going to have to jump through many loops to add money on you account.
United States
Bug Fixes and Enhancements
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