ORCA is the Puget Sound’s all-in-one transit card. Use it to ride the bus, train and ferry in the Seattle-Tacoma metropolitan area. To get started, download the app and create an account. You need an ORCA card to use the myORCA app. You can connect your existing card or order a new card. Now you can manage your ORCA card anywhere, 24/7 with the myORCA app. With the myORCA app, you can: - Load fares instantly - Check your balance - Purchase and manage multiple ORCA cards - Purchase daily or monthly passes - Set up autoloads - And much more! With ORCA, you can pay for trips and transfers on Community Transit, Everett Transit, King County Metro, Kitsap Transit, Pierce Transit, Sound Transit and Washington State Ferries. Some exclusions apply on special trips and Washington State Ferries. To use ORCA, be sure to tap your card on the ORCA card reader on board, on the train platform, or at your stop. Reduced fare programs are available to qualified riders with low incomes, seniors (65+ years), youth (6-18 years), and persons with disabilities. Reduced fare cards work with the myORCA app, call 888-988-6722 / TTY: 711 to find out which card is right for you. This app requires iOS 13 and above.
Can’t See Balance in my E-Purse!?!!
App lets me add funds to my card but won’t let me see what the available amount is. This should be a very basic function. “You have load only permissions. This means you do not have the ability to view this card’s E-purse balance”. This makes absolutely no sense
Orca
The app is unstable. Suddenly quits working, can't add payment method, can't add money. Waste countless hours with this app. I rate it a zero.
Still no Apple Pay?
Bought a card using the Orca app for a Seattle Trip. The card linked to my app seamlessly which was actually pretty cool. So, why bring the card? I hate physical cards. Oh, wait. Orca doesn't work with Apple Wallet and you can't pay using the app? I still rode the light rail sans payment, once. My protest ride. Paid into my account for the trip. Now that preparation is useless. So annoying and so archaic at this point. I'll buy another Orca card, hold a physical one, and I'll cancel my other one. I'm not mad... mostly I'm just disappointed.
Close to being the worst transit app ever made.
The top priority feature is tap to pay but it’s missing.
Buggy
I can no longer use my saved payment info during checkout, or give the info at checkout without error. Went to quickly load my Orca card and was stumped and frustrated. Yet, in my account settings I can view the credit card that I have as a saved method of payment. I can even edit the nickname that saved card. Still doesn’t appear as an option in the drop down at checkout, only “Apple Pay” or add a new card (which results in an error despite accurate info provided). This issue wasted a good chunk of my time and made my life harder, so I can’t give it anything other than the lowest rating. Applications are supposed to have a distinct function, and this currently cannot serve a single one for me.
Unusable
Cannot use, apparently my email and password don’t exist, despite being able to log in to the website. Thanks ORCA!
Good but HELP BATSIGNAL TO DEVELOPERS
First off, thank you SO much for this app. The fact that I don’t have to go to physical place to refill the card is a dream, and I love it dearly. However, I’m in a pickle where it wanted me to update my billing address for paying with a personal card on Apple Pay, and I did that, made sure it matched in my Apple Pay settings and the Orca app, and it still won’t work or update-keeps saying “update billing address” where I would normally use my fingerprint to process the payment. Thank you to anyone who sees this, I don’t know nothing about tech but am so grateful for all you all do 💞💞💞 Permission to email or fix or whatever ya gotta do, did everything I could/what it prompted me to do.
We've updated the app with usability and accessibility improvements, and other bug fixes.
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