United StatesPrepare for your next trip, avoid delays and stay safe with traveling with the International SOS Assistance App. Make the most of your International SOS membership with the Assistance App. Find personalized pre-trip checklists, world-renowned medical and security advice, and up to date COVID-19 travel restriction information. Have a problem or need advice? The International SOS Assistance App provides 24/7 worldwide access to a team of 12,000 health, security and logistics experts. Use the Assistance App for understanding what vaccinations are needed before travel; to guidance on what to do in the event of a crisis or emergency while away from home. Not traveling? Use the Assistance App to research upcoming trips and to stay informed on developing situations in your home location. • Everything in One Place: Manage upcoming trips and reservations all in one App. • Get Started Easily: Login with your organizational email address and password. • Travel and Explore with Confidence: Access personalized pre-travel checklists to help you prepare for your next trip. Plus, learn the culture and best practices for regions all over the world. • Travel Restrictions: Understand border closings, exit and entry requirements, and the impact that COVID-19 may have on your next trip. • Stay Aware and Informed: Stay informed during an emergency or crisis with location-based push alerts. • Get Help When You Need It: Call or chat with medical and security experts 24/7, from any location in the world. • Available in Multiple Languages: English, French, German, Chinese, Japanese, Korean, Italian and Spanish.
Keeps Freezing up
This app accepts my user name and password. After that nothing happens. I’ve restarted my phone, used wifi, used cell service, nothing.
United StatesFantastic app and critical to our TRM program
Folks just want to say thanks for supporting this app! It’s clearly an in-house effort and I know it’s a lot of work. I do have a few small quirks to report that may be easy to work out: Alerts don’t seem to be showing pictures and maps, etc as they appear in the emailed alert messages. Can we find a solution for that? The navigation buttons sometimes disappear into the gray background - any way to highlight the box with arrow? Maybe a border or just a more contrasting color? Screen padding - I think the screen padding settings are optimized for Android - on iPhone version the UI comes very close to the edges of the screen. Could probably benefit from a few mm adjustment top and bottom. Location settings seem to be configured incorrectly - it’s tracking me as if I’m using navigation, not in the background (blue pill behind clock). To make this easier it may be advisable to start with a UI “template” that’s already been established by other successful apps, etc and focus more on features and info.
United StatesInconvenient
Every time I log in, I have to reset my password. It’s very inconvenient and frustrating. Luckily I have never had to log in to request assistance during an emergency!
United StatesThis app is a waste of time.
It always slow. We check in and it doesn’t keep track. We get people looking for us calling everyone even though we had already check in. SLOW!!!!
United StatesGreat tool, saved me more than once!
Thanks again
United StatesTerrible
GPS continues to run, even when selected to use only when using application. Application routinely needs reinstalled, which requires phone connection, ie cannot be done over internet alone. Very inconvenient when faced with SOS distress call to have to reset your application .
United StatesSlow to load
Slow to load app at start which is hard when needing urgent help
United States
Additional bug fixes and minor improvements
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