United StatesThe Hilton Honors app has everything you need for the perfect vacation. Book a hotel, earn rewards, plan your trip, and so much more — plus, it's free. Top app features: - View and manage your reservations in one place - Check in before you arrive and go straight to your room (skip the front desk) - Choose your room prior to your stay - Unlock your door with your phone using Digital Key - Book your next trip and find hotel deals Member benefits: - Get the lowest price at over 7,000 hotels when you book direct - Earn Points with every stay and redeem them for free nights and perks with our partners - Enjoy free WiFi, late checkout, and no charge for a second guest - Achieve Elite member status and get perks like free upgrades, free continental breakfast or a Daily Food & Beverage Credit, and more Our brands: Canopy by Hilton Conrad Hotels & Resorts Curio Collection by Hilton DoubleTree by Hilton Embassy Suites by Hilton Hampton by Hilton Hilton Garden Inn Hilton Grand Vacations Hilton Hotels & Resorts Home2 Suites by Hilton Homewood Suites by Hilton LXR Hotels & Resorts Motto by Hilton Signia Hilton Tapestry Collection by Hilton Tempo by Hilton Tru by Hilton Waldorf Astoria Hotels & Resorts
Great
Thanks
United StatesGreat App
I really love the convenience of this app and the quality of the hotels.
United StatesMissing points
Never adds my points and trying to get help to recoup them through customer service is helpful at all. Hilton is an incredible brand but their point system needs a major upgrade. I’m missing 4 stays in the past two years.
United StatesDowngrade my status and THEN wants to sell my information
I stay at a Hilton property at least one night a month. That’s at least 12 nights a year. This year they downgraded my status from gold to silver. …not really happy about that. THEN the app asked me to turn on “allow tracking across apps” to they can “share” my information to their partners. Yeah, sharing is not caring. It’s selling my information to the highest bidders. No thank you. When my car was stolen from in front of the Hilton Garden Inn, in Memphis (Cordova), TN, I got no support from Hilton. Not even an “our sympathy”.
United StatesLove This App
Been using this app for 2 years now and I moved over from Marriott. The quality is next level.
United StatesBuyer Beware
So, it does work sometimes but there are some flaws one of them very serious. The app frequently locks up. Now you have to reboot the phone and start over. If you do get through the booking process and try to use the so-called digital key you're going to spend lots of time out in the hall. They do honor their listed room rate and give you the local taxes down to the penny however once you check in they are going to overcharge you. You will not know how much the overcharge is until you check in. Too late to shop around. If you complain they will tell you it's for incidentals. This is textbook credit card fraud. I filed a complaint with the credit card in order to recover my money. Beware....
United StatesThe Honors Program
Being a Hilton Honors member has been a rewarding and enjoyable experience. I appreciate their dedication to quality customer service.
United States
Apr 26, 2024
Apr 22, 2024
Apr 21, 2024
Every update makes the Hilton Honors app your most vital travel companion. With this update, you'll get a faster, smoother experience than ever, thanks to our team's behind-the-scenes work.
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