Check. Search. Buy. Repeat. Book your train tickets quickly and easily with Greater Anglia’s new app. And just so you know, when you buy tickets with us we do not charge any booking or payment card fees (unlike some we could mention). Where’s my train? - Save your favourite routes for easy access with Live Times - Get a snapshot of how any disruption may affect your journey with up to the minute live times - Get detailed progress updates on your specific train with our Journey Tracker Buy tickets - Buy your train ticket with just a few taps, including seasons! - We’ll make sure it’s the cheapest ticket for your journey - Pay with Apple Pay or by card - Payment card details will be stored safely – making buying even faster next time Download tickets to your mobile - Download and access digital tickets directly from the mobile ticket wallet - Load tickets from the app onto your Smartcard just 5 minutes after purchase - Bought on the website? Yes, you can download them as well
Deducted a star for bad/false advertising at airport
I was waiting for the machine to buy a ticket and saw an advertisement on machine that stated it would be faster with the app and I could just buy ticket and “tap and go”. So I downloaded the app, which required I register before purchase (time) and then bought my ticket to Victoria station. Easy enough except instead of a scannable QR or bar code it gave me numbers with which I had to then go to a machine and print out my tickets (time). At the ticket machine it required me to insert my credit card (time) and then enter the code (time). Needless to say, all that extra time made me miss my train by 1 minute. Now have to wait 30 mins for next train (they advertise a train every 15 minutes but not all go to London City I guess). On top of that, I then have to transfer to the blue line (ticket is valid) which there was no mention of until I spoke to an attendant (it’s logical just wasn’t obvious when reading the advertisements). Overall - App good. Advertisements misleading.
United StatesVery easy
Tourist from the US — this is the easiest and cheapest way to buy tickets (especially if you buy a Railcard).
United StatesAwesome booking experience
Easy and seamless booking experience!
United StatesUS tourist
User friendly Refund for rail strike cancellation of original tickets was touch if the phone Rescheduling trip was seamless America should be so organised
United StatesCan’t log in to view my purchased tickets
Only says “we are experiencing a few issues”, even though I can log in online. No way to view my mobile tickets without logging into the app!
United States
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