With the Charging by Porsche App, you will save valuable time in the future and can now charge faster, easier and more conveniently. You get access to over 400 charging points in the USA and benefit from special conditions when using the fast-charging network of our partner Electrify America. In Canada, you get access to the growing Electrify Canada network which will have 32 sites operation in 2021. Authenticate yourself at the charging points of our partners either directly via app or in the future simply and quickly via Plug and Charge. Comfortable Charging with the Charging NA App …Search & Find • Display of available charging points on the map • Search for charging stations by address input • Filtering according to power classes, availability, connector type, free charging points and green power charging points • Display of detailed information of the charging station in the detailed map (availability, pictures of the charging station, access, time of the last charging process, address, performance class, prices, popular times) …Authentication & Charging • Authentication at the charging station via app or in future also simply and quickly via Plug and Charge • US-wide charging without roaming charges: You can charge your vehicle across states • Display of the active charging process in the app ...Pay • Uniform invoice without separate invoices from the charging station operator • Billing on a monthly basis via the credit card in My Porsche • Display of the charging history in the app • Retrieve information on your contract and invoices in the My Porsche Portal ...Further functions • Practical route guidance to your selected charging points • Display of popular times per charging station • Creating favorites • Storage of vehicle profiles For full use of the service, prior registration in the Porsche Connect Store is required - at the following address: https://connect-store.porsche.com/us/en/porsche-charging-service--taycan-/p/taycan_charging_US_v1 Additional costs are incurred per charging process. These can vary depending on the charging process and can be viewed in the app.
Not working so far
It has been a month. So far, it didnt even work once.
Does not work, says I don't have a plan
Logged me out and said that I don't have a charging plan. Disappointed
Need an update with new stations online
The Charge NA app needs an update to sync with newer stations now available. Also, when starting a new session, we receive error every time saying “Unexpected Error! An unexpected error occurred. Please repeat your last activity.” The charger system starts the charging process anyway, without any details. Very strange.
What’s the point of this app?
This app doesn’t serve any purpose except add friction to something that is critical to owning an electric vehicle: charging! First and foremost, I can’t log in which is a necessary to use the app. When I enter my Porsche credentials, it just returns to the app log in page. I confirmed my credentials are correct but this app does not accept it, therefore, it doesn’t work at all. That’s mainly why I’m giving the app a 1-star review. Finally, I just don’t know why we have to use the app. I already have an Electrify America app and the card in the Wallet app. Why overcomplicate this by making user’s download another app. Just integrate with the Electrify America app—please.
Worthless and broken
This app is a sad useless shadow of the EA application. Heck, it defaults to Google Maps on iOS… Ignoring that most of the time, communication times out, errors are vague and terrible, and recovery from error situations is also terrible, this app simply shouldn’t exist.
Not good
Terrible customer service doesn’t work 90% of the time call center us ignorant and doesn’t call or email back
Nothing works
Map to find charging stations is faulty. First charge didn’t work. Had to call in to get help. One week with the new Taycan and I’m only charging at home right now.
Please note that the Porsche Charging app is replaced by the new My Porsche app. To continue using the charging functionalities, please download the My Porsche app.
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