United StatesCebu Pacific Cebu Pacific is the largest airline in the Philippines, offering low fares all year round to over 60 destinations in Asia, Australia and the Middle East. We’re rolling out special app features just for you: • Book flights for up to 20 passengers • 7-day flight search results • Fare Bundles • Add-ons: Baggage, CEB Flexi, Meals, Seats, Travelsure • Integrated payment options: Credit/Debit Card, GCash, PayMaya, GrabPay, PayPal, Payment Center, Travel Fund Enjoying our app? Leave us a rating on the App Store!
Fix your login!
It’s so broken and cumbersome. I wasted hours trying to sign up. Your google sign in isn’t up correctly, and you don’t need the extra steps of phone and email verification for a stupid flight app! Seriously fire your developers and hire better ones this whole app is garbage, even adding a service dog to itinerary is insanely complicated.
United StatesPassword Reset?
Time to change password and I tried for a week now. Always says to try later. 🤣😂🤣 What a joke!
United StatesCan’t give 0 stars
Wish I had gone with Air Asia . They mismanaged my booking and gave me the wrong flight, and then charged me to rebook it. The app is clumsy and you can’t change the email associated with it. It’s impossible to get a hold of somebody that knows how fix your problems.
United StatesGarbage Airlaines, worst costumer support.
Take my advice, don't use this airline no matter how "cheap" Their prices may look. I only wanted to add one check in baggage but booking it online is getting under my nerves. The site traffic is bad enough and when I finally managed to log in after ages, I followed the instructions and went to "managed booking" to add baggage but the app says "Suspicious activity detected. Please contact security team" which of course the link doenst work. This will the last time im flying with this airline, their website IT staff needs to be fired!
United StatesZero
I had to give one star while the app deserves zero. Literally not working, Cebu Pacific should apologize and revoke this app.
United StatesIt’s bad!
Been trying to access my account. Each attempt unsuccessful. The app doesn’t help. The website doesn’t help. The chat couldn’t even help me. I just wanted to update my password so I can access my account but nothing and no one could help. lol!
United StatesWorst App, Worst Website
Cebu Pacific has accomplished being the worst app and the worst website I’ve ever used. The app never works and even when it does, it’s very slow. The whole point of using an app is to make things more convenient, but Cebu Pacific’s app is a complete headache and a hassle. Because the app is AWFUL, I have to use their website, which is equally AWFUL.
United States
We've zapped out some bugs and made other improvements for a better experience. See you onboard soon!
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