United StatesWelcome aboard! Asiana Airlines Download the new Asiana Airlines application, and you can make reservations,check-inand view your reservation details any place and any time. ---Asiana Airlines App Overview--- Main Features: - Flight ticket purchase/cancellation, view/change reservation - Seat assignment, check-in, view boarding pass - View flight schedule/fare - View mileage and mobile card - Detailed information on news, events/promotions Unique Features: - Baggage Calculator - Argumented Reality - Coupon discount - Missing mileage redemption - Destination information
Too complicated to use
Most of Korean apps are unnecessary complicated to use. This app is one of them.
United StatesThe app is so difficult to use.
As title
United Statesterrible app site and call service
which is really sad because i actually love this airline! The in person staff have always been wonderful, they just really need to update their software or something because it shouldn’t take almost 7 and hours to book a flight lol
United StatesCannot change flight booking
I tried to log in to change one leg of my flights, but when it came to view the new flights options, the app just continued showing the loading icon. I had this same issue on the Asiana website.
United StatesUrgent Update Required
This app is far from satisfactory. It desperately needs an update. Loading times are excessively long, and crashes occur frequently. In summary, it's an extremely outdated app that is inconvenient to use.
United StatesPoor booking experience
It took multiple tries to book online and in the app.
United StatesSeparated from family
My family bought our tickets to travel at the same time in the same transaction. I understand a group of corporate colleagues not being able to be assigned seats together when it’s booked separately. This is a family. A concern air asiana does not share.
United States
1. UI Improvements 2. Booking Process Improvements 3. Faster performance speed 4. New loading animation
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