United StatesUse the Carnival HUB app to share your cruise countdown with friends, then explore and book shore excursions, spa treatments, drink packages and more. When the time comes, you may also check-in and obtain your boarding documents. As you board your ship, connect to Carnival’s Wi-Fi to view what’s happening, weather, dining menus and more! Onboard internet purchase is NOT required to use the Carnival HUB app. Before your cruise: • Load up on excursions, drink packages, spa treatments and more • Check-in and prepare your boarding documents • Share your cruise countdown with friends and family Once on board: • Chat to connect with family and friends on board. (Low, flat activation fee applies.) • Day-by-day schedule of hundreds of onboard events • Choose your favorite events and get reminders • Open times of food and drinks venues • Daily restaurant menus • Searchable deck plans with key areas highlighted • Itinerary details, including current ship time, arrival/departure times for upcoming ports of call • Real-time information on guests’ current Sail & Sign shipboard account balance • Weather for each day of your sailing • Find information like dining attire easily • Ability to view and purchase shore excursions • Order food and beverages for delivery almost anywhere on board (Fees apply.) • Check into a virtual queue and skip the line! We'll simply notify you when it's your turn Go ahead. Download it now. Your vacation deserves it.
Ok
The app really helps in planning and keeping you updated before and after the cruise. I liked that you could keep track of your expenditures as well as where to find the activities and restaurants . We didn’t have any problems with the app itself. The chat feature was a different story. It was horrible! There was a group of 14 of us and we all purchased the chat. Big mistake! Most of the time it would not work and it would just go yellow. You’d have to go back and reboot the app and you had your app back but most of the time, still no chat. It got to be very frustrating for all of us.
United Statesperfect
loved it everything you need for the ship could be right in your phone
United StatesWorks well if Wi-Fi is working
The app is great for reservations and finding activities. We purchase the chat app but some people in our chat will not receive messages. They haven’t log off and get back on to receive messages. I think the chat option should be free just because of the glitches it has. However $5 for the duration of the cruise not bad.
United StatesHanging with Carnival
The app worked great! I needed a little training on the app to receive the full benefit but over all it was a great addition!
United StatesWifi
We constantly lost the wifi connection in our cabin that was in the first floor
United StatesDidn’t update as it should have.
Temperature wasn’t up to date. Froze for several days. Some days worked well. Some days I had to go to guest services for help and they had to troubleshoot it and reset it.
United StatesCCL Horizon Apr 13-20, 2024
The app worked fine when the WiFi was working. I didn’t have to pay for WiFi just to use the app. Carnival should emphasize to customers how important it is to have the app on their phones, especially when it is time to get off the ship. My rating is 4.5.
United States
- Bug fixes and performance improvements
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