ARRO is a taxi app created to simplify everyday transport through innovative, easy-to-use tools for hailing and paying for taxi rides. With the tap of a button, ARRO connects you to the nearest available drivers in every location, to get you where you’re going, faster! Download the app today and start using it for all of your travel needs! Available in: New York, Chicago, Boston, San Francisco, Houston, Miami, London, and more! HOW TO HAIL WITH ARRO: At the bottom of the home screen, tap the box labeled "I NEED TO HAIL A TAXI". Begin entering your destination in the box labeled "Where are you going?" and confirm from the list of destinations provided. You'll receive a fare estimate, route preview, and ETA of the nearest available driver. When you're ready to hail, tap "REQUEST RIDE" at the bottom of the screen to be matched with a driver. When the ride is over, the fare is paid automatically with the card on file or another payment method of your choosing. HOW TO PAY WITH ARRO: USA: If you are already in a taxi that you didn’t hail with our app, you can still use ARRO for faster payment! From the home screen, tap “I'M ALREADY IN A TAXI”, then enter the 7-digit check-in code displayed at the top of the taxi’s screen to pair the taximeter with your ARRO account. At the end of your trip, your fare will be paid automatically and your receipt will be emailed to you! LONDON: You can use ARRO to pay for all Black Taxis in London. From the home screen, tap “I'M ALREADY IN A TAXI”. Then, request the check-in code from your driver and enter the 7-digit code to pair the taximeter with your ARRO account. At the end of your trip, your fare will be paid automatically and your receipt will be emailed to you!
Why?
What is even the point of this app? I tried repeatedly to pair with the taxi I was in from O’Hare, and all it gave me was an error message. Why would I even use this app as opposed to just paying with my credit card via the in-car card reader?
Can’t delete the app or its data
I don’t like apps (and won’t use them if I can help it) if I can’t easily delete my account, especially if it has charge card data. I’m trying to delete ARRO..
Doesn’t work
Their login doesn’t work and neither does the contact form on their website! Totally useless
Subpar all around
This app doesn’t adapt to how one rides a cab. It is not intuitive and doesn’t simple options like: checkin and checkout. Poorly conceived although with minor changes could improve dramatically. Also, it doesn’t keep a list of preferred destinations. PD Mar 2024 update: I am cancelling my account because drivers don’t want me this app AFTER I have already paired AND can’t cancel the trip AND there is no live support.
Email receipts
I’ve used Arro for years, but 6 months ago the platform stopped emailing me trip receipts (which I need for tax purposes). Have emailed with support several times, quadruple-checked all of the settings, and still nothing. Will go back to using a credit card.
This build contains Visually Impared Improvements and Policy Updates
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