At Alto, your ride is our obsession. With new cars, professional employee drivers, and an elegant app that puts you in control, Alto is creating a new standard for on-demand rides. Control your ride’s music, lighting, or set your driver to “do not disturb mode,” all from the touch of your app. With Alto, you drive everything, except the car! At Alto, safety is our top priority. Every Alto driver is an employee of our company, undergoes a rigorous background check, and is thoroughly trained. We monitor our drivers in real-time to ensure you have an exceptional experience on every ride. Download the app and join Alto to start riding! Once you request a ride, your driver will be there in ~10 minutes, every time. We run on your schedule with the promise of predictable timing. And once we show up, we’ll wait the first 5 minutes for free. Visit www.ridealto.com to learn more!
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The Ride
I have taken over 12 rides with Alto. All rides have been seamless. Their customer care is above and beyond. I have always felt like their first priority for safety and comfort.
The only car service I feel safe with.
From Uber to Lyft, and in between, Alto is the only service that I feel safe with and have never have an incident with. Their drivers are top, the car is immaculate and whenever I’ve lost something or I’ve ordered a car for someone else, the driver/service always keeps me posted.
A+
Always a clean car and the drivers are great. I never have to wonder if I’m safe. Thanks Alto!
Great service!
Loving Alto! Super dependable, cars are clean and uniformly spacious, drivers are courteous and helpful!
Love Alto
The alto experience is excellent: their cars are clean and new, the drivers are nice, polite and drive well. Prices are reasonable and the overall experience as a rider is just far more pleasant and safer than that other four-letter ride share provider. Yes the pickup time is a little longer, but knowing your driver is properly vetted, insured and sober seems like a worthwhile trade to me!
Cancelled my membership
On top of the membership fee the rides themselves are expensive but when you are actually able to get a ride it is usually fine. Unfortunately the times when I most need a ride (late night / airport pickup) it’s common for there to be no available cars. Alto does offer a month free when this happens but for how often it does occur it makes me rely less and less on this service.
Terrible
The service is terrible. The app is terrible and they don’t service many areas, I would stick with Uber.
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