The official Aena app offers flight information of the 43 Spanish airports managed by Aena, including A.S.Madrid-Barajas, J.T.Barcelona-El Prat, Palma de Mallorca, etc. Download the app so you can: • Plan your trip, scan your boarding pass or search for your flight, destination or airline directly (trace your flight up to 2 weeks in advance). • Receive real-time notifications and custom offers: terminal of arrival or departure, check-in desk, departure gate, baggage claim, discount coupons, etc. • Detailed maps of the airport: security and passport filters and controls, restaurants, cafés, shops, car hire, etc. • Move around the airport calculating routes from one point to another with the AenaMaps service. Available at A.S. Madrid-Barajas, J.T.Barcelona-El Prat, Málaga-Costa del Sol and Alicante-Elche Miguel Hernández • Request PRM services directly from the App. • Book or purchase Parking services, VIP Lounges, Fast Track or Fast Lane and Meet&Assist. • Check all the promotions and active offers at each airport. • Exclusive discounts for Aena Club. Check them all at clubcliente.aena.es
Excellent
Straight forward and user-friendly, thank for each single effort put forth to develop such great app.
Slow and silly restrictions
Trying to book parking in a hurry and a password reset is requested. Once a reset email is requested it will take 10 to 15 minutes for the reset email to come in. So we don’t have time and just try to book without logging in. But we get an error that booking cannot be made as email is registered but not logged in. Ok let’s start all over and use another email. 20 minutes into the processs we got a parking reservation and emails for password reset are coming in. Since we impatiently tried it a few times we now have to find the last one that works. Got it and I’m back in my account. Lots of restrictions on pasting passwords or using password apps. So lots of typing was involved. Now I figured I will add my reservation I just made with another email, guess what… yes exactly… that is not allowed, only reservations with the email used to log in can be added. So let’s log out to manage the reservation… Who comes up with stuff like that? Why?
Great simple airport app
The app is simple to use. Also offer Wi-Fi settings and you can purchase fast pass.
Very buggy
This app only gives errors and nothing works properly. It’s a waste of time.
Horrendous UX
The Aena website for Madrid airport is completely unusable. How hard is it to just lay out where everything is in a map? There are too many pop ups and ‘interactivity’ implemented in place of usability. WHY do I have to download an app just to get a basic map of the airport? Just so I can be served more ads? Completely ridiculous. Please rethink your digital strategy, this is terrible execution.
Muy bien
La uso para gestionar y pgar el parking y saber de los vuelos.
No funciona
Apenas al tratar de abrir la aplicación se sale.
Bug fixes.
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