United StatesJoin the ACCIONA Mobility community and discover the most convenient and sustainable way of getting around the city. Use one of our electric motorbikes, always close at hand, and get where you want to go. Register today and receive minutes free of charge with our welcome offer! WHAT MAKES US DIFFERENT Mobility that works your way Rent 125cc equivalent electric motorbikes, with two driving modes so you can optimise your consumption and ride at your own pace, paying only for the seconds you use. Choose Standard mode and ride your electric moped at speeds of up to 50km/hour using our most eco-friendly option or select Custom mode if you need to reach 80km/hour. Our motosharing motorcycles: • 125cc equivalent electric motorcycles • Travel alone or with company thanks to two helmets • Pay only for the minutes you use • Pause your ride for up to 6 hours for just €0.05/min • Side stand and centre stand • USB for recharging your mobile phone • Blanket for cold winter days • Elastic nets and wipes HOW TO USE THE SERVICE Creating your ACCIONA Mobility account is simple: 1. Download the app and register in just three steps. 2. We will validate your documentation quickly so that you can start riding our electric motorbikes scooters as soon as possible. 3. Find and book your nearest shared motorbike, put on your helmet and... enjoy! 4. You can pause your ride at any authorised area, but always keep municipal regulations in mind when parking your vehicle. If you have any questions, call us or send us an email for information on designated zones. OUR FLEET Our electric motorbike sharing service runs on 100% renewable energy. Even the transport vehicles which service the mopeds are powered by clean energy. By renting one of our shared electric motorbikes, you are giving the planet a helping hand. And of course, we take care of charging batteries, insurance and maintenance so the only thing you have to worry about is enjoying your ride on one of our electric mopeds. We’re sure that by now you can’t wait to try one of our shared electric vehicles. Electric motorbikes scooters are the best shared transport solution for getting around the city. WHERE WE ARE The motosharing service is available in Madrid, Valencia, Seville, Barcelona, Milan and Rome. Register once and use our electric motorbikes wherever you are. THE MORE, THE MERRIER! ACCIONA Mobility wants to help create a cleaner city through motosharing and sustainable renting. That’s why each time you refer a friend, you’ll receive 15 minutes free of charge on the electric scooter of your choice and he'll receive 20 minuts. Register today and receive minutes free of charge with our welcome offer! Got any questions? Check out our video tutorial: https:// www.youtube.com/watch?v=gLd83Hf6E28&t=1s
Terrible vehicles and customer service
Among all the sharing up I use, it’s the worst. The vehicles are so heavy that is quite difficult to drive. They often break down. Once you finish your ride, they steel you time asking to connect the helmets even if they are properly stored. My last bad experience with them was last week, I drove for a few meters and entered the no parking zone when the bike broke down. I couldn’t start it again. I called the customer service and waited for 15 minutes before somebody answered. Once I finally spoke to an operator he told me I had to push the motorbike out of the no parking zone. I asked for help cause, as I said, they are crazy heavy. At the end the finished my ride and charged me for €5.56. I’m still waiting for a refund after more than a week.
United StatesMi primer viaje
Me encanta como anda y como frena….!!, es muy divertida y practica .Repetiré cada vez que venga a Madrid
United StatesApp is broken
Password reset is hopelessly broken. Get stuck in a loop and waste 3 or 4 hours trying to work around it. It takes too long to verify your documents. It over promises and under delivers at every click. They will take your data and give you nothing in return.
United StatesTerrible service
I was really hoping that this service would be good as the scooters are faster than muving & yego but the 1st Bike I tried would not start. I called support - no answer for 20 minutes - I the. Wales to a new scooter but the second bike would not release the helmet - used up my minutes, wasted 40 minutes of my time and still no answer from support
United StatesTerrible service
Scooters that dont work yet you still get charged even after informing them
United StatesGreat scooters
Great scooters but the app needs work
United StatesNot for Americans
Phone verification for US cellphone via SMS will fail. Then after you load all the documents and your account is waiting for their manual verification because SMA to US phone fails, they will disable you account and tell you you have to have an International driver’s license that requires you to go to an obscure office in town, stand in line and pay a fee. Using Movo instead in Spain was a quick and easy approval and my wife and I enjoyed the 2 person electric motorcycle in Madrid.
United States
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