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App stopped working correctly
The app cheated me out of 2 free spins. I logged in everyday and no spin. I thought maybe a glitch so I did it again, logged in everyday and nada. I deleted and reinstalled the app and logged back in with phone text code and my picks were still there and my account intact and rewards had a bubble with a number 2 on it but when I clicked it thinking that reinstalling fixed it, nope, no free spins. On top of that, there is no way to contact them on their site or in the app. I’ve also seen other people complaining that they are owed payouts and never got them. Since they’re hiding from consumers, I’d have to side with those complainers. New information: I just got an email that says: Regrettably, as of July 31, 2023, the FOX Bet Super 6 App will no longer be offering contests, leagues or free spins. Please withdraw any outstanding balance within 30 days from the FOX Bet Super 6 app as access will no longer be available after August 31, 2023.
You couldn’t give fans a warning
So 3 weeks ago you did an app update but now the app is done really you could’ve given fans a heads up that hey were not doing well but know you have an app update and now won’t offer new contests as that is really a big you know what to long time players like me that you shut it down I mean you could’ve gone hey we’re shutting down but no all you had was the link to the article that the company that owns you will retain the name and might offer contests in the future I mean again that’s a really dumb way to let long time users of the app know you’re going away and I looked forward to pick 6 with nfl but I guess that’s gone now
I like it but there are a few issues
The good: If you enjoy putting your psychic abilities to work in a low stakes way where you could win money but don’t lose money then this is a good app. It’s just a few quick picks and then you can track it throughout the week and see the leaderboard. I suppose it could add an extra layer of anxiety if you’ve nailed 5 out of 6 and that last game is coming down to the wire. All four major leagues are represented (NFL, NBA, MLB and NHL) as well as some NCAA and NASCAR too. It’s free to enter and they occasionally throw in special contests like the Westminister Dog Show to spice things up. The issues: 1. They discontinued their 6 consecutive days logged in spin reward. (I contacted support and was sent an email stating that.) This was done without notice to players or a change in the app or Terms of Service (both the app and ToS still claim you get free spins for 6 days logged in as of the writing of this review.) 2. Finding app support for this app is near impossible. There is one email address buried in the rules or terms of service. I had to search for it for quite some time. There is no “Contact” button or options for players. 3. This one is minor but sometimes it takes several days for scores in the app to update. It will often say “Final 0-0” for a day or two, so you would really need an additional app to track scores if you’re actually in contention for a prize. 4. The number of contests to enter has dropped dramatically in recent months. Now there is maybe 3-4 a month in a good month. It’s different during NFL season when there are new contests every week. 5. The last one is very minor. There is no “Back” button. This means if you check your place on the leaderboard the only way to get back to entered contests is to back to the main screen. For the actual service it provides I would give it a 5/5. For the issues listed I’m going with a 3/5. It’s more due to the fact that they changed a fundamental contest without notice but did not update the app or change the Terms of Service.
Stopped working about two weeks ago
This app hasn’t worked properly for over two weeks now
B.S.
Unfair and biased that WA residents are excluded from being able to participate.
Missing bets and spins
The app was great but now, it doesn’t deliver free spins despite logging in multiple times in a 24hr period. It resets the count once you’ve earned a free spin and does not give you the free spin. Others are saying that it doesn’t track picks on events accurately anymore as well.
Used to love it now glitches
Last 2 weeks I’ve been cheated out of my free spin, I see others reporting the same, why hasn’t it been fixed??
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