United StatesSocial Studio puts Salesforce’s enterprise-grade social media management capabilities at your fingertips. Plan and create compelling content campaigns from Publish. Foster and moderate community conversation from Engage. Use Analyze to access your Listening dashboards. And with Quick Search, quickly see what’s happening across the social web. The Social Studio Mobile App is completely cloud-synced, so anything you do on your phone will be reflected everywhere you use Social Studio (and vice versa). Publish • Create, schedule, and manage content for Twitter, Facebook, Instagram, LinkedIn, YouTube, Pinterest, and Google+. • Measure the effectiveness of your posts. • Approve content before it is scheduled. Engage • Respond to posts and engage with your communities on Twitter, Facebook, Instagram, LinkedIn and YouTube. • Monitor what’s happening on Forums, Blogs, News sites, and more. • Reply, Retweet, Like, Favorite, Comment, Quote (etc.) to your heart’s content. • Collaborate efficiently with your community management team. • Flag, tag, categorize and organize content as it comes in. Analyze/Listen • Broad listening support for many millions of sources. • Access Broad Listening dashboard from your phone. • See what’s happening on your owned social properties. • Easily share key insights with a tap. • Get instant search results for any keyword(s) with Quick Search.
No push notifications for social comments
What sort of app for social monitoring doesn’t allow push notifications?! Social Studio and the app have a LONG way to go to be on par with the competition.
United StatesUseless App
I only use this app because my job requires it. Social Studio is useless. It doesn’t let you upload videos at the same size that Facebook and Instagram accepts. The app has other glitches like not being able to tag people/pages. When we I post multiple photos on Facebook it duplicates the caption for every photo. These issues have been around for year. Get it together.
United StatesNEW GLITCH - Amazing App
Just recently when trying to schedule out posts on the mobile app, the dates and times do not appear. When you click “Schedule” the scroll bar does not show any dates, hours, or minute options past the current time. You can scroll and schedule on out anyway, however it’s invisible so you have no clue what day/time your selecting. Other than this, the app is fantastic!
United StatesUnreliable and inconsistent
Several members of my team use Social Studio for monitoring our business pages. Unfortunately, many times when one person takes action (such as hiding comments), the next persons dashboard does not indicate that this action was taken (a hidden post still appears). Overall the app is a bit clunky and not easy to use. The desktop version works well—the app, not so much.
United StatesAction multiple posts
I can’t find a way to select multiple similar posts to apply a macro and it is not practical for me to apply macros to multiple posts individually. If there is a way to select multiple posts to action together, I couldn’t find it.
United StatesSo many bugs
Numerous bugs in the app. As one example, once I schedule a post, the app won’t save any changes I make. Overall a poor product and app.
United StatesExcellent functionality
This app is particularly handy for managing incoming posts while I'm out of the office. Love it.
United States
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