DISCOVER YOUR WORLD OF STYLE WITH THE LANE CRAWFORD SHOPPING APP. Based in Hong Kong and China, Lane Crawford has a unique take on luxury and a truly global perspective that draws from more than a hundred years of success. It is renowned for its curated collections of over 800 international brands ranging from Alexander McQueen to Rimowa across womenswear, menswear, shoes and accessories, jewellery, beauty and lifestyle. - Experience the world of Lane Crawford at your fingertips and buy from the palm of your hand wherever you are - Shop the luxury products you love with new arrivals every day. With the latest in everything from fashion to gadgets, we always have something just for you - Make it yours with a press of a button. Become a LC regular and secure your personal information and make purchases through Touch ID - Track and manage your reward points right from the app. Show your digital membership card in store to redeem rewards and benefits - Scan the QR code for quick access to our products and the latest content - Find the closest store and get directions in an instant - Check real-time in-store availability for your favourite products - Get updates on your order status
App keeps crashing
Deleted and reinstalled and still crashing. Unusable
United StatesGreat app
Wonderful experience. Easy to make a purchase and quick transaction.
United StatesUnstable app
Unable to login. Unable to browse as guest. Unable to shop online. What’s the point?!
United States审慎的评论
不好不坏，之前老是闪退，现在稳定多了。
United StatesNo understanding of customer service
APP基本功能都有，但是退换货相关功能没法使用，最后和客服电话沟通，说超时间了没法退了，1）明明是连卡佛的原因无法退货，最后要客户承担，非常不合理 2）电话客服完全没有对App的问题有任何歉意，还说“如果不满意我们，为什么还给我们打电话？！“ Basic features are there, but no sufficient return feature there. I wanted to request a return but the app doesn’t allow me to. Then I made a phone call complaint but they said it was too late. I use mobile app rather than a physical store for convenience because I don’t have time for shopping during the day or make phone call with who only operates until 5pm. I do not understand why I have to bear the cost because their app does not work. They did not even apologize in the phone call, they said “if you are not satisfied, why do you still contact us?” Total nonsense. Very disappointed.
United States
Updated with better user experience
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