MVI's myKey™ app is the portal to your new KeyCom® video smart door intercom system at your property. This app provides completely new and revolutionary abilities to residents, that have never been available before. It has the following patented features: - Enables user to open the door without any keys or access devices. - Enables real time 2-way video communication from anywhere in the world. - Users can view and playback video voice messages that were left in their absence. - Users can send digital QR keys to their expected visitors, and control when they can be used. - Users can view all activity usage on their account. - Provides users access to valuable promotions from local establishments.
I'd give it 0 stars if i could
community has tried to use this system - it's a joke. most functions within the app don't work, and tech support provides no support. Regular answer is "we're working on that problem" - with no improvement.
United StatesAwesome App!
I’ve always loved this app, but the new My MVI app totally takes this to a new level! MVI is going to be on every building in no time.
United StatesMade my life easier
Omg I love this app! I’m constantly misplacing my keys and with this I don’t need to physically have my keys with me! I also love how I don’t have to walk all the way to the entrance to let my friends in I can just buzz them in while seeing who is at the door. One of the best parts is that I can easily receive my Amazon deliveries, and I cannot forget how safe this system makes me feel.
United StatesHorrible
The last person commented that this app is glitchy and that is correct. When it works, it works. When it does not it simply does not and that’s more than 50% of the time. I’ve missed several deliveries fue to the app not working. Delivery person rings, the app calls my phone, I attempt to open the door remotely and the app will not allow. The delivery person leaves with my package. Feels unacceptable for a building to use this system because it’s unreliable and causes a safety concern when you are stuck outside or a major inconvenience when deliveries can’t be made. Frustrating. DO NOT USE. I’m in NYC - do not use/invest.
United StatesAvoid at ALL COSTS
The worst piece of garbage I’ve ever encountered. It NEVER works. 80% of the time my packages get marked as unable to deliver because the app won’t even open and I can’t get down to the ground floor fast enough to catch the delivery person. A pain for friends, I usually just meet them at the door rather than have them try to figure out this overly complicated system, only for it not to work. I’d rather have a normal buzzer. Honestly I’m a little impressed with how poorly designed this app is.
United StatesGlitchy and Frustrating
I wish my building didn’t use this system. The concept is a good one. When the app works as intended, it’s a convenient product. You can buzz people in from your phone no matter where you are. But it often doesn’t work. I’ve lived here for 2 years and it’s still a tossup as to whether or not the app will work each time. And let me be clear even when it does work, there’s still a weird lag but at least you can open the door, see who is there,etc. Currently, when I try to open the door, I’m met with the logo screen and then the app exits. I’ve just resorted to asking ppl to please call me so I can come down. Completely useless. If you are a landlord or property manager, LOOK ELSEWHERE, but if you insist, then get assurances about the tech and improvements or be prepared to get complaints from your residents (rightfully so)…
United StatesTerrible
App crashes when someone calls the front door and therefore they can get in.
United States
WHATS NEW? -New Notifications -Redirect Flows -Bug Fixes
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